Operating Partner (General Manager), Restaurant

Bolay Fresh Bold Kitchen; West Palm Beach (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Bolay Fresh Bold Kitchen in West Palm Beach, FL is seeking a full-time Restaurant Manager to oversee all aspects of operations and staffing. You will drive guest satisfaction, couple budgeting with P&L oversight, and lead a team to deliver high-quality food and service.

The role requires a bachelor’s degree or equivalent experience, 3+ years as a salaried manager in full-service casual dining, and leadership strengths to coach and motivate staff.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable

Responsibilities

• Oversee every aspect of restaurant operations.
• Ensure excellent guest service that meets or exceeds expectations.
• Ensure the restaurant is adequately staffed to meet guest needs.
• Control day-to-day operations—profit & loss, by following cash control and security procedures.
• Work with area supervisor to develop the operating budget and control all P&L centers.
• Operate the business in accordance with company policies and applicable laws.
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance.
• Manage all financial and personnel/payroll admin duties.
• Manage all shifts, scheduling, and planning while upholding standards and cleanliness.
• Maximize table turnover, sales per guest, and sales per hour.
• Enforce safe work behaviors and monitor daily activities for quality and cleanliness.
• Meet restaurant P&L and expense goals; promote suggestive selling.

Skills

Leadership

P&L experience

Staff management

Guest service

Education

Bachelor’s degree

Job description

Job Description

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Location: West Palm Beach, FL

Employment Type: Full-Time

Salary: Competitive

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable