Operating Partner (General Manager), Restaurant

Bolay Fresh Bold Kitchen; West Palm Beach (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Bolay Fresh Bold Kitchen in West Palm Beach, FL is seeking a skilled restaurant manager to oversee all aspects of daily operations. You will ensure outstanding guest service, maintain staffing levels, manage budgeting and P&L, and enforce safety and cleanliness standards.

You will lead hiring, training, and performance reviews; plan and control costs across food, beverage, labor, and supplies; drive sales through effective upselling and quality service; and partner with the area supervisor to

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum 3 years of salaried management experience in full-service casual dining.
• Experience with full-service alcohol serving facility desirable.
• Proven leadership and ability to coach, direct and motivate a team.
• Strong focus on guest satisfaction, cleanliness, and food quality.

Responsibilities

• Oversee every aspect restaurant operations.
• Ensure excellent guest service that meets or exceeds expectations.
• Ensure that the restaurant is adequately staffed to meet guest needs.
• Manage day-to-day operations with profit & loss oversight and financial review.
• Develop the restaurant's annual operating budget and control P&L centers including food, beverage, labor, and utilities.
• Operate in accordance with company policies and applicable laws.
• Lead interviewing, hiring, training, and performance management of employees.
• Handle financial and payroll administrative duties accurately and on time.
• Manage all shifts with scheduling, planning, and quality upkeep.
• Maximize table turnover, sales per guest, and sales per hour.
• Enforce safe work behaviors for guests and crew.
• Monitor daily activities to maintain quality and cleanliness.
• Meet the restaurant's P&L and expense goals.
• Promote suggestive selling techniques.
• Maintain professional, hospitable atmosphere.
• Prepare quarterly sales and projections with area supervisor.

Skills

Leadership

Staff coaching

Customer service

Budgeting / P&L awareness

Education

Bachelor’s Degree or equivalent

Job description

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit & loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Location: West Palm Beach, FL

Employment Type: Full-Time

Salary: Competitive

Job Description

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit & loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable