Opera House LTE Administrative Assistant

City of Stoughton; Stoughton (WI); On-site; USD 17,000 - 28,000; Part time

Job summary

City of Stoughton is seeking a part-time Box Office Support Assistant to help run the Opera House. You will answer calls, process ticket requests, greet visitors, and assist with mail and deliveries. This role includes selling tickets, handling memberships inquiries, and supporting events with hospitality and stage tasks.

A Wisconsin driver's license and ability to pass background checks are required. The position offers varied weekday hours with some nights and weekends, and requires basic

Qualifications

• Answer and respond to phone calls.
• Process ticket requests in person, over the phone, and via email.
• Sell merchandise for bands using basic accounting and money handling skills.
• Must have a valid Wisconsin Driver's License.
• Background check and drug screen required.

Responsibilities

• Answer and respond to phone calls.
• Process ticket requests in person, over the phone, and via email.
• Communicate with patrons regarding their memberships.
• Perform daily functions including answering calls, meeting and greeting visitors, selling tickets, maintaining information and display materials, and assisting with mail, faxes, and deliveries.
• Perform specific duties related to ticket delivery, including mail order, walk-up, and willcall.
• Assist with events including hospitality, equipment load-in, and other stage work.
• Perform other related office administrative tasks, correspondence, and filing as required.
• Sell merchandise for bands using basic accounting and money handling skills.
• Driver's license and willingness to act as a runner for events using City vehicles.

Skills

Phone etiquette

Ticket sales

Customer service

Cash handling

Office administration

Hospitality support

Job description

The purpose of this position is to provide support to the Opera House Staff in the operation of the Stoughton Opera House with a particular emphasis on Box Office support and other administrative support. This position is directly supervised by the Opera House Director. The position will be between 10-20 hours per week withwidely varying hours. Typically, there will be weekdays with occasional nights and weekends.

• Answer and respond to phone calls.
• Process ticket requests in person, over the phone, and via email.
• Communicate with patrons regarding their memberships.
• Perform daily functions including answering calls, meeting and greeting visitors, selling tickets, maintaining information and display materials, and assisting with mail, faxes, and deliveries.
• Perform specific duties related to ticket delivery, including mail order, walk-up, and willcall.
• When needed, assist with specific duties associated with events including but not limited to hospitality,equipment load-in, and other stage work.
• Perform other related office administrative tasks, correspondence, and filing as required.
• Sell merchandise for bands using basic accounting and money handling skills.
• Driver's license and willingness to act as a "runner" for events using City vehicles.

• Must have a valid Wisconsin Driver's License.
• Must be able to successfully complete background check and drug screen.