OpenText VIM Lead Consultant: SAP & S/4HANA Expert

Infosys Limited; Richardson (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Long-term Disability

Health and Dependent Care Reimburse- m

Insurance (Accident, Critical Illness,

401(k) plan

Job summary

Infosys Limited is seeking an experienced OpenText VIM Consultant to support, administer, troubleshoot, and enhance the VIM application integrated with SAP ECC/S/4HANA. You'll collaborate closely with business users, SAP teams, and infrastructure to ensure stable invoice processing operations.

The role requires strong, multi-disciplinary engagement across clients and internal teams, with focus on delivering reliable, scalable OpenText VIM solutions and contributing to continuous process

Qualifications

• 10+ years of experience in OpenText VIM.
• Strong understanding of: OpenText VIM, SAP Accounts Payable, SAP ECC and/or S/4HANA, OpenText Archive Center, ICC/BCC, SAP Workflow Archive Link.
• Experience in incident management and production support.
• Knowledge of invoice processing lifecycle and exception handling.
• Ability to analyze logs and troubleshoot interfaces.
• Experience with ServiceNow or similar ticketing tools.

Responsibilities

• Provide L2/L3 support for OpenText VIM application.
• Troubleshoot and resolve incidents related to invoice processing, workflows, document ingestion, and SAP integration.
• Monitor and maintain OpenText VIM, ICC/BCC (Capture Center), Archive Center, and related OpenText components.
• Analyze application logs and perform root cause analysis for production issues.
• Support month-end and business-critical invoice processing activities.
• Manage OpenText VIM workflows, queues, roles, and user access.
• Coordinate with SAP FI/AP teams for invoice processing and integration issues.
• Perform system health checks and proactively identify performance issues.
• Support upgrades, patches, migration activities, and system maintenance.
• Prepare technical documentation, SOPs, KT documents, and support reports.
• Participate in problem management and continuous improvement initiatives.

Skills

OpenText VIM

SAP AP

SAP ECC/S4HANA

OpenText ICC/BCC

ServiceNow

L2/L3 support

Education

Bachelor’s degree

Tools

OpenText Archive Center

OpenText VIM

Job description

Infosys Limited is seeking an experienced OpenText VIM Consultant to support, administer, troubleshoot, and enhance the VIM application integrated with SAP ECC/S/4HANA. You'll collaborate closely with business users, SAP teams, and infrastructure to ensure stable invoice processing operations.

The role requires strong, multi-disciplinary engagement across clients and internal teams, with focus on delivering reliable, scalable OpenText VIM solutions and contributing to continuous process