Opening Front Desk Concierge — Brand Ambassador

A&R Group; Gulfport (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Brand-new hotel environment

Employee development opportunities

Job summary

Hampton Inn Gulfport, managed by A&R Group, is opening April 2026 and seeking friendly Front Desk / Guest Services Representatives. The role requires welcoming guests, handling check‑ins/outs, reservations, and inquiries while supporting daily hotel operations with a customer‑driven mindset.

Both full‑time and part‑time positions are available. The ideal candidate communicates well, stays organized, and excels in a fast‑paced hospitality setting, contributing to a warm, efficient guest

Qualifications

• Experience in hospitality preferred but not required.
• Strong organizational and time-management skills.
• Excellent communication and customer-service skills.
• Ability to work in a fast-paced environment.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet, check in, and check out guests professionally.
• Answer phone calls and respond to guest inquiries.
• Make reservations and block rooms as needed.
• Pre-register group arrivals and prepare arrival materials.
• Register guests and verify payment methods.
• Enter credit card and ID information securely into the PMS.
• Assist other departments as needed.
• Maintain front desk and back office cleanliness.
• Follow Hilton brand standards and A&R policies.
• Communicate safety or service concerns to management.

Skills

Hospitality experience

Customer service

Communication skills

Time management

Job description

Hampton Inn Gulfport, managed by A&R Group, is opening April 2026 and seeking friendly Front Desk / Guest Services Representatives. The role requires welcoming guests, handling check‑ins/outs, reservations, and inquiries while supporting daily hotel operations with a customer‑driven mindset.

Both full‑time and part‑time positions are available. The ideal candidate communicates well, stays organized, and excels in a fast‑paced hospitality setting, contributing to a warm, efficient guest