Open Records Coordinator

City of East Point; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Holidays

Vacation Leave

Sick Leave

457b Supplemental Retirement (Deferred

Health Insurance

Job summary

The City of East Point is seeking a dedicated Open Records Clerk to manage day-to-day processing of open records requests. You will be the primary contact for requesters and coordinate collection, review, production, and delivery of responsive records.

You will maintain complete files, provide timely status updates, and ensure compliance with the Georgia Open Records Act, city policies, and deadlines while maintaining confidentiality and accurate audit trails.

Qualifications

• High school diploma or GED required.
• Associate degree in business administration, public administration, records management, paralegal studies, office administration, or related field preferred.
• Two years of progressively responsible experience in administrative support, records management, public records, legal support, customer service, or related field; municipal or county clerk's office or governmental records environment preferred.

Responsibilities

• Serve as the primary administrative contact for open records requests submitted via the City's portal, email, mail, or in person.
• Logs, categorizes, assigns, and tracks each request in the City's open records request management system with deadlines, estimates, payments, productions, and closure notes.
• Routes requests to departments and records custodians; provides clear instructions on records and response dates.
• Prepares written acknowledgments, status updates, and other requester communications in accordance with the Georgia Open Records Act and City guidance.
• Identifies confidential or exempt information and refers complex redactions to the City Clerk or City Attorney; applies approved redactions as directed.
• Closes requests only after records produced or an appropriate written response has been issued; maintains complete audit trails.

Skills

Administrative support

Records management

Public records

Legal support

Customer service

Education

High school diploma or GED

Associate degree preferred

Tools

JustFOIA

Electronic records-management system

Job description

The City of East Point is seeking a dedicated Open Records Clerk to manage day-to-day processing of open records requests. You will be the primary contact for requesters and coordinate collection, review, production, and delivery of responsive records.

You will maintain complete files, provide timely status updates, and ensure compliance with the Georgia Open Records Act, city policies, and deadlines while maintaining confidentiality and accurate audit trails.