Open Banking Product Analyst - Data-Driven & Stakeholder

Getevolved; Memphis (TN); On-site; USD 80,000 - 110,000; Full time

Job summary

Getevolved is seeking a Product Analyst to support Open Banking initiatives and translate complex payment data into actionable insights. You will work with client-facing product teams and coordinate data extracts, ensuring content accuracy across updates.

The role requires collaboration with technical and operations teams, developing timelines, tracking milestones, and delivering root-cause analyses to improve service quality. Strong SQL/Power BI skills and payments experience are preferred.

Qualifications

• Bachelor's degree in finance, business, or computer science.
• 5 years related payments experience accepted in lieu of Bachelor's degree.
• 2 years working in payments industry at bank, FinTech, ISO or equivalent.
• 2 years of experience managing SaaS or financial products.
• Demonstrated history of working with technical and operational teams.
• Strong communications skills and ability to distill complex concepts into problem statements.
• Prior experience with designing and troubleshooting data extracts, APIs and payment processing.
• Ability to query data tables and identify patterns across the payment life cycle.

Responsibilities

• Support client facing product team communications.
• Manage external docsite updates & ensure content accuracy over time.
• Coordinate with Evolve marketing team on release notes + announcements.
• Draft & publish root cause analysis statements.
• Manage product status board notifications in case of service issues.
• Support client issue MGMT + clients research requests.
• Review data extracts discrepancies and reported transaction anomalies.
• Query data tables & review data reporting for themes and discrepancies.
• Address inbound ticket requests from internal teams & provide timely feedback.
• Coordinate between internal stakeholders to enable progress.
• Develop project timelines based on internal discussions.
• Track project milestone completion with ownership mindset.
• Track and manage multiple efforts at once and identify themes across separate issues.

Skills

Communication skills

SQL

Power BI

Markdown

Cross-functional teamwork

Data querying

Education

Bachelor's degree

Payments experience in lieu of degree

Tools

APIs

Job description

Getevolved is seeking a Product Analyst to support Open Banking initiatives and translate complex payment data into actionable insights. You will work with client-facing product teams and coordinate data extracts, ensuring content accuracy across updates.

The role requires collaboration with technical and operations teams, developing timelines, tracking milestones, and delivering root-cause analyses to improve service quality. Strong SQL/Power BI skills and payments experience are preferred.