Open Access Program Coordinator

Mental Health Center of Greater Manchester; Manchester (NH); On-site; USD 81,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Dental coverage

Vision Coverage

PTO

Job summary

Mental Health Center of Greater Manchester is seeking an Open Access Program Coordinator in Manchester, NH. This role leads intake services and oversees related community programs to ensure timely access to behavioral health services.

The position involves supervision of master’s-level clinicians, collaboration with courts and providers, and active participation in quality improvement and program outcomes while maintaining patient-centered care. Bilingual candidates are encouraged.

Qualifications

• Master’s degree in psychology, social work, rehabilitation counseling, education/counseling, or related behavioral health field from an accredited college or university required.
• Active independent clinical licensure required (LICSW/LCMHC/LMFT or equivalent).
• Demonstrated experience with clinical assessment, diagnostic formulation, treatment recommendations, crisis/risk assessment, and disposition planning.
• Knowledge of DSM-5 criteria and differential diagnosis.
• Basic knowledge of adjudication within the legal system.

Responsibilities

• Provide leadership and oversight for intake services and community-based programs.
• Supervise master’s-level clinicians and support licensure progress.
• Ensure high-quality assessment, diagnosis, disposition, and referral services.

Skills

Clinical leadership

Supervise staff

Program oversight

Relationship-building

Quality improvement

Communication skills

Bilingual (encouraged)

Education

Master’s degree in psychology/social work/related field

Independent clinical licensure (LICSW/LCMHC/LMFT)

Tools

Data collection programs

Client information systems

Job description

About Us

Everyone deserves to feel healthy both body and mind. Here at The Mental Health Center, we’re committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success, and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization!

Job Type

Full-time

Full-time (40 hours/week)

Description

Title: Open Access Program Coordinator

Location: Manchester, NH

Job Type: Full-time (40 hours/week)

Everyone deserves to feel healthy both body and mind. Here at The Mental Health Center, we’re committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success, and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization!

There are many reasons why people choose MHCGM. Find your Why.

Position Summary

The Open Access Program Coordinator provides leadership and oversight for intake services and related community-based programs, including the Community Connections Mental Health Court Program and other court diversion or community partnership initiatives. This position oversees operations, supervises master’s-level clinicians, and ensures high-quality assessment, diagnosis, disposition, and referral services for individuals across the lifespan who are seeking treatment.

The role serves as a liaison to courts, treatment providers, community organizations, and internal programs to support coordinated care, appropriate diversion, and effective access to behavioral health services. The Open Access Program Coordinator may also participate in consultation, education, presentations, speaker’s bureau activities, supervision toward licensure, and Quality Improvement initiatives.

Key Competencies;

• Clinical leadership and sound diagnostic judgment
• Ability to supervise, coach, and develop clinical staff
• Program oversight, outcome monitoring, and operational problem solving
• Strong relationship-building with courts, providers, and community partners
• Commitment to quality improvement, ethical practice, and patient-centered care
• Ability to manage competing priorities in a fast-paced clinical environment

Qualifications

• Master’s degree in psychology, social work, rehabilitation counseling, education/counseling, or a related behavioral health field from an accredited college or university required.
• Active independent clinical licensure required, such as LICSW, LCMHC, LMFT, or equivalent, in accordance with organizational and program requirements.
• Demonstrated experience providing clinical assessment, diagnostic formulation, treatment recommendations, crisis/risk assessment, and disposition planning.
• Knowledge of DSM-5 criteria and differential diagnosis required.
• Basic knowledge of the adjudication process within the legal system required.
• Experience supervising master’s-level clinicians and/or staff working toward licensure strongly preferred.
• Experience with court diversion programs, mental health court, community-based behavioral health programs, or justice-involved populations is a plus.
• Skills in using data collection programs and monitoring program outcomes.
• Basic computer skills, including the ability to process email and access client information systems.
• Strong knowledge of behavioral health systems, community resources, levels of care, confidentiality requirements, and documentation standards.
• Excellent communication, collaboration, leadership, organizational, and problem-solving skills.
• Bilingual candidates are encouraged to apply.

Benefits

• Health Insurance
• Dental coverage
• Vision Coverage
• Personal Time Off (PTO)
• Extended Illness Leave (EIL)
• 7 Paid Holidays
• 403(b) Retirement Plan
• Tuition Assistance
• Short- and Long-term Disability
• Life Insurance
• Flexible Spending Accounts (FSAs) for Medical and Dependent Care
• Flexible Work Options
• Employee Assistance Program (EAP)
• Company Discounts
• Employee Recognition Events
• Competitive Salaries
• Internal Trainings
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary Description

$81,016-$100,464