Open Access Clinical Team Leader

Child & Family Services; Plymouth (MA); On-site; USD 76,960 - 86,320; Full time

Benefits offered by this job

Medical and dental insurance

401(k) matching

Tuition reimbursement

Flexible spending accounts

Life insurance and disability coverage

Job summary

Child & Family Services seeks a Clinical Supervisor in Plymouth, MA, to provide leadership and supervision to clinical staff. This role requires a Master’s degree in a related field and independent licensure. Responsibilities include overseeing staff performance, managing client care, and ensuring effective service delivery across diverse populations.

Benefits include comprehensive health insurance, paid time off, and a robust 401(k) matching program, among others. We encourage applicants from diverse backgrounds to apply.

Qualifications

• Completed Master’s degree in a clinically licensure-eligible program.
• Independent licensure with at least three years of post-licensure experience.
• Experience working with children or families.

Responsibilities

• Provides supervision and leadership to clinical staff.
• Facilitates individual and group supervision.
• Manages client caseload and production expectations.

Skills

Leadership

Clinical supervision

Cultural competence

Communication

Evidence-based therapy

Education

Master’s degree in Clinical Social Work or related field

Independent licensure (LICSW, LMHC, or LMFT)

Job description

Job Location: Plymouth, MA 02360

Education Level: Master’s Degree

Salary Range: $76,960.00 - $86,320.00

Job Responsibilities & Essential Functions

• Provides supervision and leadership to clinical staff, interns, and all direct reports within open access.
• Facilitates individual supervision, group supervision, and team meetings.
• Participates in the operation of the program within the context of the budget, including production expectations for all staff.
• Maintains a client caseload with a production expectation based on ratio of supervisees and other job responsibilities.
• Participates in the recruitment and selection of staff and maintenance of staffing schedule.
• Participates in planning and development of clinic services and establishment of policies and procedures within a managed care framework.
• Ensures staff understand and follow procedures within the open access model.
• Approves timecards and authorizes time‑off requests in the payroll system.
• Performs all essential functions of the Care Navigator role as needed.
• Assists and supports all functions of the Open Access model as appropriate.
• Facilitates wellness and recovery of the whole person, including outreach and engagement, and after‑care planning.
• Works with and collaborates with other agency systems to ensure the effective and efficient operation of the clinic.
• Coordinates program services, meetings, and marketing as needed.
• Participates within the multi‑disciplinary team as needed.
• Member of the CQI committee; participates in CQI activities including program development, program evaluation, and outcomes studies.
• Provides direct clinical services to individuals, families, and groups using evidence‑based therapy approaches while maintaining production and record‑keeping requirements.
• Represents the agency’s interests in the community and builds and maintains professional relationships and connections with community resources and partners.
• Is responsible for the onboarding and ongoing training and development of staff.
• Provides training and oversees, monitors Relias utilization for staff.
• Completes annual performance evaluations for all assigned staff and manages personnel issues.
• Completes continued education to maintain clinical professional licensure and ensures licensure remains active.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Travel Required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Occasional travel is required to provide services in different settings and to attend agency meetings, events, and trainings.

Qualifications – Required Education and Experience

• Completed Master’s degree in Clinical Social Work, Clinical Mental Health Counseling, Clinical Psychology, or another clinically licensure‑eligible degree program.
• Independent licensure with LICSW, LMHC, or LMFT in the state of Massachusetts and at least three years of full‑time (or equivalent part‑time) post‑licensure experience in a mental health setting.
• At least two years of experience working with children or families.
• Prior supervisory experience preferred.
• Demonstrated cultural humility and an understanding of ethnic, cultural, and/or linguistic considerations for populations served.

Cultural Competency Qualifications

• Awareness of personal attitudes, beliefs, biases, and assumptions about others.
• Knowledge of the various dimensions of diversity, including gender, race, and ethnicity.
• Acknowledgment that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way.
• Cultural knowledge of key populations that will be served to address disparities in service delivery.
• Demonstrates positive attitudes toward cultural differences by showing respect and openness toward people whose social and cultural background is different from one’s own.
• Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency.

Benefits

• Benefit eligible at 20+ hours per week.
• Medical – Harvard Pilgrim/HealthPlans Inc.
• Dental – Delta Dental of MA.
• Vision – EyeMed.
• Wellworks for You (Employee Wellness).
• 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years, and 5 weeks after 20 years.
• 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year.
• Tuition reimbursement – up to $1,500 per calendar year.
• Professional Licensure reimbursement (LICSW, LMHC).
• Flexible spending accounts – save on medical expenses and dependent care.
• 401(k) – CFS matches first 1% at 100%; 2%-6% of annual earnings matched at 50%.
• 100% employer‑paid Life Insurance.
• 100% employer‑paid Long Term Disability and AD&D.
• 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events.

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx, and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex (including gender identity, sexual orientation, pregnancy), disability status, protected veteran status, or any other characteristic protected by law.