OPD Clinic Manager, Suite R

SUNY Downstate

New York (NY)

Presencial

USD 75.000 - 108.000

Jornada completa

Hace 2 días
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Descripción de la vacante

SUNY Downstate Health Sciences University seeks an OPD Clinic Manager, Suite R, to lead the Registrars and optimize patient flow in a busy ambulatory setting in Brooklyn.

You will oversee staffing, billing accuracy, and compliance with HIPAA and billing regulations, while partnering with Nursing, Physicians and the Director to ensure high-quality patient service and maximum reimbursement. This is a full-time day shift role with growth opportunities.

Formación

  • Associate's degree required; related field preferred.
  • 3–5 years supervisory experience in a healthcare setting.
  • Experience with healthcare/hospital medical billing.
  • Knowledge of third-party insurance and billing practices.
  • Equivalency combination of experience, education and training accepted.

Responsabilidades

  • Manage and supervise Registrars daily to ensure smooth flow.
  • Ensure adequate staffing to prevent delays in patient care.
  • Monitor billing corrections within 7 days in Eagle/AllScript.
  • Train staff on registration protocols and billing updates.
  • Review accounts for referrals/authorizations to maximize reimbursement.
  • Oversee reconciliation of encounter forms and detail listings.
  • Determine staffing needs across clinics and suites for patient flow.
  • Communicate with staff and educate on policy/procedure.
  • Maintain data quality and correct errors in systems to reduce AR.
  • Ensure visits are closed timely with proper codes.
  • Keep abreast of regulatory changes (HIPAA, etc.) and ensure compliance.
  • Provide support to the Director and coordinate with Nursing/Physicians.
  • Conduct monthly staff meetings and coordinate workflow.
  • Complete projects within timelines and provide feedback.

Conocimientos

Supervisory experience
Healthcare billing knowledge
Third-party insurance knowledge

Educación

Associate's Degree
Bachelor's Degree

Descripción del empleo

Are you looking to take your career to new heights with a leader in healthcare?SUNY Downstate Health Sciences Universityis one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Job Description

The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University Is seeking a full-time OPD Clinic Manager / TH Senior Staff Assistant, Suite R. The successful candidate will:

  • Be responsible for the daily management and supervision of the Registrars.
  • Provide adequate staffing complement to ensure that there are no delays with patient care/flow.
  • Monitor reports to ensure all corrections are updated in Eagle/AIIScript within the 7-day window billing period.
  • Ensure continuous training of staff on registration protocol and billing updates.
  • Review accounts for appropriate referrals/authorizations to ensure maximum reimbursement to the hospital.
  • Monitor daily reconciliation of encounter forms/visit detail listing report.
  • Determine staffing needs in clinics/suites/satellite areas to facilitate patient flow.
  • Monitor and act as focus of communication OPD lo ensure efficient coordination of the department's activities.
  • Communicate all pertinent information to staff and educate staff on policy and procedure.
  • Ensure data quality: monitor fail bill report and daily visit error report lo ensure data Is corrected in Eagle/AllScript and ensure staff is educated on errors to reduce the hospital’s accounts receivable.
  • Review charts/accounts to ensure Registrars are closing visits at time of service or within 48 hours of visit with the appropriate diagnosis/procedure code.
  • Monitor, train and educate staff on all regulatory insurance and health care changes related to their functions and ensure policy and procedure are followed.
  • Ensure that patients receive information pertaining to their rights to ensure compliance with state and federal regulations such as HIPAA compliance, NOP, Bill of Rights, Advance Directives.
  • Provide support to and consult with the Director on all outstanding issues and activities that have impact on departmental operations.
  • Conduct scheduled monthly staff meetings.
  • Provide Data collection for statistical purposes and to coordinate work flow.
  • Coordinate with Nursing, Physicians and Director, the activities of the clinics/suites.
  • Complete projects and assignments in timeframe allotted and provide feedback to the Director.
Qualifications

Required Qualifications

  • Associate's Degree.
  • 3 to 5 years of supervisory experience in a healthcare setting.
  • Prior experience with healthcare/hospital medical billing.
  • Knowledge of third-party insurance.
  • Or, a satisfactory equivalent combination of experience, education and training.

Preferred Qualifications

  • Bachelor's Degree preferred.
SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources atada@downstate.edu.

Job Info
  • Job Schedule Full time
  • Job Shift Day
  • Posting Date 07/13/2026, 06:00 AM
  • Job Identification 497277
  • Grade NSSL3 - 08
  • Union Name UUP
  • Minimum Base Salary 75,000
  • Maximum Base Salary 108,003
  • Other Job Title OPD Clinic Manager, Suite R
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