Onsite Windows Server Admin I | AD & IT Ops

KellyMitchell Group; Spring (TX); Presencial; USD 39.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, & Vision Insurance

Employee-Owned Profit Sharing (ESOP)

401K offered

Descripción de la vacante

Our client is a leading global energy company seeking a Server Administrator I to join the Industrial IT team in Spring, TX. You will support enterprise Windows Server environments, administer AD, and coordinate incident management across 70+ global terminal sites.

Responsibilities include monitoring queues, patch scheduling, change processes, and maintaining documentation. This role is 100% onsite with regular hours and no after-hours calls.

Formación

• Hands-on experience with Windows Server administration, support, and troubleshooting.
• Active Directory administration, including user accounts, permissions, and access management.
• Experience using IT ticketing systems and managing technical support requests.
• Understanding of Windows operating systems, basic networking, and IT infrastructure operations.
• Ability to troubleshoot technical issues, document resolutions, and escalation appropriately.
• Strong communication, organizational, and customer service skills.
• Ability to manage multiple priorities and work effectively within a technical support team.

Responsabilidades

• Monitor shared support inboxes, ServiceNow queues, and operational requests to ensure timely issue resolution.
• Administer Active Directory accounts, including user provisioning, password resets, group membership, and access permissions.
• Perform initial Windows Server troubleshooting, incident triage, ticket routing, and escalation.
• Support server patch scheduling, maintenance coordination, and change management processes.
• Assist with incident response, outage coordination, and technical support for global operations.
• Maintain technical documentation, knowledge articles, CMDB records, and standard operating procedures.
• Collaborate with infrastructure engineers, cybersecurity teams, and business stakeholders to resolve technical issues.

Conocimientos

Windows Server administration

Active Directory administration

IT ticketing systems

Windows operating systems

Troubleshooting

Communication skills

Multiple priorities

Herramientas

ServiceNow

Descripción del empleo

Our client is a leading global energy company seeking a Server Administrator I to join the Industrial IT team in Spring, TX. You will support enterprise Windows Server environments, administer AD, and coordinate incident management across 70+ global terminal sites.

Responsibilities include monitoring queues, patch scheduling, change processes, and maintaining documentation. This role is 100% onsite with regular hours and no after-hours calls.