Onsite Warehouse IT Specialist: Hardware & PC Support

Perry Ellis International

Dublin (GA)

On-site

USD 42,000 - 64,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Holidays

Tuition reimbursement

MAP support

Associate clothing discounts

Job summary

Perry Ellis International operates a Dublin, GA distribution center, seeking a PC Specialist to perform on-site hardware and software support. You will manage Zebra label printers and RFID scanners (60%), plus desktop PCs and connectivity (40%).

You must be reliable, quick-learning, and able to lift up to 60 pounds, with a rotating 4-day schedule and weekend work twice a month. Experience with on-premise hardware and ticketing tools is required.

Qualifications

1–2+ years of on-premise technical support experience focusing on hardware/software installation and break-fix workflows.
Direct hands-on experience troubleshooting, configuring, and repairing Zebra label printers and RFID handheld scanners.
Must be available for 10-hour shifts (7:00 AM – 5:45 PM) on a rotating schedule, including weekend shifts (2x per month).
Ability to move around a large warehouse and safely lift up to 60 pounds.
Strong customer service orientation and clear communication skills.

Responsibilities

Maintain, troubleshoot, and repair logistics equipment on the warehouse floor (60% Zebra printers, 40% RFID scanners).
Provide on-the-floor, face-to-face technical support to staff.
Install, configure, and upgrade computers and peripheral devices; maintain asset records and prepare equipment for e-waste recycling.
Monitor and manage daily incident/ticket queue to prevent downtime; coordinate with System Administrators for upgrades.
Unlock user accounts and perform basic troubleshooting in internal systems; liaise with Telecomm and external vendors as needed.