Onsite Veteran Services & Outreach Assistant

National University; San Diego (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

National University is seeking an Onsite Veteran & Military Community Center Assistant in San Diego. The role supports the VMCC team, assists with veteran education benefits inquiries, outreach, and data tracking.

The position requires current NU student status and strong customer service skills. Responsibilities include answering inquiries, coordinating with campus partners, updating publications, and ensuring confidentiality per NU guidelines.

Qualifications

• Requires experience in customer service and customer relations.
• Basic computer skills with Microsoft Office.
• Fundamental understanding of Veterans Education Benefits.
• Ability to follow written and oral instructions.
• Ability to complete projects in a timely manner.

Responsibilities

• Answers phone calls and directs students on campus and over the phone; handles emails and walk-in inquiries.
• Assists Veteran students with inquiries about benefits and activities.
• Participates in outreach within the community and on-campus events.
• Collects, compiles, and tracks data for VMCC; performs basic data analysis and generates reports.
• Performs clerical and office duties; maintains relationships with student support departments.
• Keeps Veterans publications updated for relevant constituencies.

Skills

Customer service

Data analysis

Communication

Follow instructions

Time management

Education

Currently enrolled NU student

Tools

Microsoft Office Suite

Job description

National University is seeking an Onsite Veteran & Military Community Center Assistant in San Diego. The role supports the VMCC team, assists with veteran education benefits inquiries, outreach, and data tracking.

The position requires current NU student status and strong customer service skills. Responsibilities include answering inquiries, coordinating with campus partners, updating publications, and ensuring confidentiality per NU guidelines.