Onsite TurboTax Retail Expert & Community Advocate

Intuit Careers; Plano (TX); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

401(k) with company match

Tax product discounts

Job summary

Intuit seeks enthusiastic TurboTax Retail Experts to serve on-site at TurboTax Retail or Flagship locations in the United States. You will provide full-service tax preparation and advisory services to in-person customers, leveraging federal and state tax knowledge to optimize outcomes.

The role emphasizes community engagement, local client growth, and collaboration with marketing and TurboTax resources. It requires a proactive, customer-first mindset and readiness to work in a front-facing

Qualifications

• Active, unrestricted EA, CPA, or attorney license.
• Must have or qualify for PTIN to file taxes.
• Minimum 3 years of paid experience filing 30+ federal and state individual returns per tax season.

Responsibilities

• Provide hands-on tax preparation and tax advice for TurboTax customers.
• Conduct discovery sessions and tax reviews to maximize refunds and plan future tax strategies.
• Deliver exceptional customer experiences and build long-term relationships within the local community.

Skills

Tax expertise

Customer service

On-site work

Education

EA/CPA/Attorney license

Tools

Tax software

CRM

Job description

Intuit seeks enthusiastic TurboTax Retail Experts to serve on-site at TurboTax Retail or Flagship locations in the United States. You will provide full-service tax preparation and advisory services to in-person customers, leveraging federal and state tax knowledge to optimize outcomes.

The role emphasizes community engagement, local client growth, and collaboration with marketing and TurboTax resources. It requires a proactive, customer-first mindset and readiness to work in a front-facing