Onsite Transportation Operations Specialist

Expeditors International; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan

Life Insurance

Employee Stock Purchase Plan

Training & Development

Growth Opportunities

Employee Referral Bonus

Job summary

Expeditors International is seeking a Transportation Operations Specialist (Customer Onsite) to manage the flow of goods, coordinate with customers, 3PLs, and carriers, and ensure on-time performance. The role emphasizes issue resolution, cost-conscious routing, and cross-functional collaboration to optimize transportation operations.

Ideal candidates have a Bachelor's degree or equivalent and 2–4 years in supply chain/logistics, with solid experience in ERP, TMS, and WMS software.

Qualifications

• Bachelor's degree or equivalent working experience.
• 2–4 years of experience in supply chain, logistics and/or transportation.
• Experience with ERP, TMS and WMS software.

Responsibilities

• Execute standard operational workflows to manage the flow of goods by coordinating with customers, 3PLs, carriers, and warehouses to meet KPIs/OKRs (e.g., OTIF).
• Identify and resolve operational issues impacting customer satisfaction and efficiency.
• Arrange transportation considering cost, transit time, and mode; handle escalations.
• Drive carrier/service provider performance for Hub and Spoke locations.
• Manage transportation for warehouse inbound/outbound and capacity planning.
• Analyze data to improve transportation efficiency across locations.
• Coordinate with multiple parties to resolve delivery issues and implement corrective actions.
• Serve as primary contact for internal teams, vendors, and customers on logistics inquiries.

Skills

Communication

Negotiation

Issue resolution

Analytical thinking

Prioritization

Education

Bachelor's degree or equivalent

Tools

ERP systems

Transportation Management Systems (TMS)

Warehouse Management Systems (WMS)

Job description

Expeditors International is seeking a Transportation Operations Specialist (Customer Onsite) to manage the flow of goods, coordinate with customers, 3PLs, and carriers, and ensure on-time performance. The role emphasizes issue resolution, cost-conscious routing, and cross-functional collaboration to optimize transportation operations.

Ideal candidates have a Bachelor's degree or equivalent and 2–4 years in supply chain/logistics, with solid experience in ERP, TMS, and WMS software.