Onsite Training & Onboarding Specialist - Multifamily Ops

OVATION CO; Las Vegas (NV); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Rent discount

Medical Insurance – 100% employee

Dental and Vision Insurance

401K with employer match

Generous PTO 13 days + holidays

Job summary

Ovation, a family-owned real estate firm, seeks a Training & Support Specialist to lead onboarding, facilitation of live, virtual, and e-learning training, and on-site reinforcement. This hands-on role partners with Training, HR, Operations, and property leaders to ensure employees are prepared, supported, and confident in their roles.

You will travel to properties to provide on-site training reinforcement, support new property transitions, maintain training materials, and act as a culture

Qualifications

• Bachelor’s degree preferred; equivalent experience considered.
• 1–3 years in multifamily property management, leasing, operations, or training.
• Strong presentation, facilitation, and communication skills.
• Experience with in-person and virtual training.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Willingness to travel to properties for training and support.

Responsibilities

• Lead and support new hire onboarding in-person and virtually.
• Co-facilitate live, virtual, and e-learning training for leasing, operations, and systems.
• Provide ongoing learner support and reinforce SOPs.
• Travel to properties to provide on-site training reinforcement.
• Coordinate training logistics and track completion.
• Support property transitions and onboarding with training prep and Day 1 support.
• Roll out new systems and processes with change-management support.
• Maintain updates to training materials, SOPs, and LMS content.
• Serve as a culture ambassador and trusted learning resource.

Skills

Presentation skills

Facilitation

Communication

Interpersonal skills

Education

Bachelor’s degree in Business, Education, Human Resources, or related field

Tools

Grace Hill LMS

Easy LMS

Job description

Ovation, a family-owned real estate firm, seeks a Training & Support Specialist to lead onboarding, facilitation of live, virtual, and e-learning training, and on-site reinforcement. This hands-on role partners with Training, HR, Operations, and property leaders to ensure employees are prepared, supported, and confident in their roles.

You will travel to properties to provide on-site training reinforcement, support new property transitions, maintain training materials, and act as a culture