Onsite Training Facilitator | Elevate Staff Performance

Capitol Bridge.; Chester (VA); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Medical, Dental, and Vision benefits

SPL accrual (1hr per 30 hrs)

11 Paid holidays

Job summary

Capitol Bridge LLC is seeking a contract Training Facilitator in Chester, VA to deliver and support training programs that enhance new-hire onboarding and ongoing staff development. The role focuses on developing materials, coordinating classrooms, and delivering engaging sessions for staff at various levels.

The position requires strong presentation skills, customer service or call center experience, and the ability to adapt to changing schedules.

Qualifications

• College degree preferred with a minimum of 1 year of training experience.
• Training experience within the last 5 years.
• Strong proficiency in Microsoft Word, Excel, PowerPoint, and Office 365 Suite.
• Excellent presentation and public speaking skills.
• Excellent interpersonal, communication (written and oral), organizational and time management skills.
• High attention to detail.
• Ability to work independently, collaboratively, and effectively in a fast-paced environment.
• Ability to adapt and improvise in instances of abrupt change.
• Ability to manage multiple tasks, including scheduling and monitoring employee progress.

Responsibilities

• Secure and coordinate training classrooms and/or plan and manage training events.
• Prepare comprehensive training materials and agendas by identifying training needs and performance gaps.
• Quickly develop a strong understanding of curriculum content and all assigned training topics.
• Deliver engaging training sessions to staff at all levels, proactively identifying gaps in knowledge and performance.
• Conduct ongoing training activities to ensure compliance with company projects, policies, contractual requirements, and applicable laws.
• Partner with internal and external leadership to align on goals and performance objectives, including SLAs and KPIs (e.g., pass rates, training completion, student experience).
• Communicate consistently with management regarding attendance, performance, behavior, or other training-related concerns.
• Distribute, collect, and analyze training feedback surveys to drive continuous improvement.
• Maintain a high degree of flexibility, including adapting to changing schedules and working overtime based on contract and business needs.
• Support contract operations by taking inbound calls as required.

Skills

College degree

Training experience

Microsoft Word

Microsoft Excel

PowerPoint

Office 365 Suite

Public speaking

Interpersonal skills

Communication

Attention to detail

Independent work

Adaptability

Time management

Scheduling

Education

College degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Office 365 Suite

Job description

Capitol Bridge LLC is seeking a contract Training Facilitator in Chester, VA to deliver and support training programs that enhance new-hire onboarding and ongoing staff development. The role focuses on developing materials, coordinating classrooms, and delivering engaging sessions for staff at various levels.

The position requires strong presentation skills, customer service or call center experience, and the ability to adapt to changing schedules.