Training Facilitator - CCO - Winchester, KY (58596)

Capitol Bridge.; Winchester (KY); On-site; USD 33,062 - 35,817; Part time

Benefits offered by this job

Medical, Dental, and Vision benefits

Scheduled Paid Time Off accrual

11 paid holidays

Job summary

Capitol Bridge in Winchester, KY is looking for a Training Facilitator to coordinate and deliver engaging training sessions. This seasonal role requires strong training experience and proficiency in Microsoft tools.

The ideal candidate possesses excellent communication skills and the ability to adapt to changing environments. The role offers a competitive hourly rate and includes health benefits and paid time off.

Qualifications

• Minimum 1 year of training experience required.
• Training experience within the last 5 years.
• Excellent presentation and public speaking skills.

Responsibilities

• Secure and coordinate training classrooms and events.
• Prepare comprehensive training materials and agendas.
• Deliver engaging training sessions to staff.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Public speaking

Interpersonal skills

Education

College degree preferred

Tools

Office 365 Suite

Job description

Job Details

Position Title: Training Facilitator (Contract)

Location: Winchester, KY (CCO Onsite) – Winchester, KY 40391

Position Type: Seasonal

Salary Range: $24.53 per hour

Shift: Any – contact center hours typically 6:00AM to 1:00AM local time, Sunday through Saturday (7 days a week)

Pay & Benefits

• $24.53 hourly base rate
• Medical, Dental, and Vision benefits (Health & Wellness contributions)
• Scheduled Paid Time Off accrual – 1 hour for every 30 hours worked
• 11 paid holidays

Job Responsibilities

• Secure and coordinate training classrooms and/or plan and manage training events.
• Prepare comprehensive training materials and agendas by identifying training needs and performance gaps.
• Quickly develop a strong understanding of curriculum content and all assigned training topics.
• Deliver engaging training sessions to staff at all levels, proactively identifying gaps in knowledge and performance.
• Conduct ongoing training activities to ensure compliance with company projects, policies, contractual requirements, and applicable laws.
• Partner with internal and external leadership to align on goals and performance objectives, including SLAs and KPIs (e.g., pass rates, training completion, student experience).
• Communicate consistently with management regarding attendance, performance, behavior, or other training-related concerns.
• Distribute, collect, and analyze training feedback surveys to drive continuous improvement.
• Maintain a high degree of flexibility, including adapting to changing schedules and working overtime based on contract and business needs.
• Support contract operations by taking inbound calls as required.

Qualifications & Experience

• College degree preferred; minimum 1 year of training experience.
• Training experience within the last 5 years.
• Strong proficiency in Microsoft Word, Excel, PowerPoint, and Office 365 Suite.
• Excellent presentation and public speaking skills.
• Excellent interpersonal, communication (written and oral), organizational, and time management skills.
• High attention to detail.
• Ability to work independently, collaboratively, and effectively in a fast-paced environment.
• Ability to adapt and improvise in instances of abrupt change.
• Ability to manage multiple tasks, including scheduling and monitoring employee progress.

Reasonable Accommodation

If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement

Capitol Bridge, LLC. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.