Onsite Teller & Personal Banker – Growth & Benefits

Third Federal Savings & Loan; Middleburg Heights (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, and more

401k match

11 Bank Holidays + vacation/sick time

Stock Ownership Allocation

Education Reimbursement Program

Mortgage Discount Program

Growth opportunities

Strong work/life balance

Exceptional culture and value system

Job summary

Third Federal Savings & Loan is seeking a high-performing customer service professional for our Middleburg Heights Branch (6849 Pearl Rd, Middleburg Heights, OH 44130). This full-time, on-site role emphasizes meaningful customer connections without high-pressure sales quotas, supported by a comprehensive training program.

You will assist customers with banking transactions, manage a teller window, open depository accounts, and help resolve issues in a collaborative branch environment.

Qualifications

• High school diploma or equivalent required.
• 6+ months of recent retail bank teller experience and/or 3+ years of high-volume cashing-handling experience.
• Experience with account openings and resolving customer issues preferred.
• Outstanding customer service skills and professional demeanor.
• Positive, proactive, and friendly interpersonal skills.
• Exposure to conventional first mortgages is a plus.

Responsibilities

• Assist customers with banking transactions in person, at the teller window, or by phone.
• Manage a teller window.
• Open depository accounts (checking, savings, CDs, IRAs).
• Resolve customer issues and support branch operations.

Skills

Customer service

Interpersonal skills

Positive attitude

Team player

Education

High school diploma or equivalent

Job description

Third Federal Savings & Loan is seeking a high-performing customer service professional for our Middleburg Heights Branch (6849 Pearl Rd, Middleburg Heights, OH 44130). This full-time, on-site role emphasizes meaningful customer connections without high-pressure sales quotas, supported by a comprehensive training program.

You will assist customers with banking transactions, manage a teller window, open depository accounts, and help resolve issues in a collaborative branch environment.