Teller & Personal Banker — Customer-First Banking

Third Federal Savings & Loan; Middleburg Heights (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation packages

Medical, dental, vision, and more

401k match

11 Bank Holidays + vacation/sick time

Stock Ownership Allocation

Exceptional culture and value system

Strong work/life balance

Growth opportunities

Mortgage Discount Program

Education Reimbursement Program

Job summary

Third Federal is seeking a high-performing customer service professional to join our Middleburg Heights branch. This on-site, full-time teller role focuses on helping customers with banking transactions, opening accounts, and resolving issues in a family-friendly environment.

The successful candidate will complete a comprehensive training program, bring strong interpersonal skills, and thrive in a team setting that values trust, respect, and excellence.

Qualifications

• High school diploma or equivalent.
• 6+ months of retail bank teller experience and/or 3+ years of high-volume cash handling experience.
• Experience with opening depository accounts and resolving customer issues preferred.
• Outstanding customer service skills and professional demeanor.

Responsibilities

• Assist customers with banking transactions in-person or by phone.
• Manage a teller window.
• Open depository accounts (checking, savings, certificate of deposit, IRA).
• Resolve customer issues.
• Assist in all branch operations.

Skills

Customer service

Interpersonal skills

Professional demeanor

Education

High school diploma or equivalent

Tools

Cash handling tools

Job description

Third Federal is seeking a high-performing customer service professional to join our Middleburg Heights branch. This on-site, full-time teller role focuses on helping customers with banking transactions, opening accounts, and resolving issues in a family-friendly environment.

The successful candidate will complete a comprehensive training program, bring strong interpersonal skills, and thrive in a team setting that values trust, respect, and excellence.