Customer-Focused Teller – Growth & Perks

Third-Federal-Savings-; Fort Myers (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

11 Bank Holidays + vacation/sick time

Stock Ownership Allocation

Education Reimbursement Program

Job summary

Third Federal is seeking a high-performing customer service professional to join our Fort Myers Branch (5030 S Cleveland Ave, Fort Myers, FL 33907). This full-time, onsite role focuses on helping customers with banking transactions, opening depository accounts, and resolving issues in a friendly, family-oriented culture.

The ideal candidate has 6+ months of retail teller experience and excellent interpersonal skills.

Qualifications

• High school diploma or equivalent.
• 6+ months of recent retail bank teller experience and/or 3+ years of high-volume cashing-handling experience.
• Recent experience working on the platform with new account openings and resolving customer issues preferred
• Outstanding customer service skills, including professional grammar and demeanor
• Positive, proactive, and friendly interpersonal skills
• Exposure to conventional first mortgages is a plus

Responsibilities

• Assist customers with banking transactions on the platform, in the teller area, and/or over the phone
• Manage a teller window
• Open depository accounts (checking, savings, certificate of deposit, IRA's)
• Resolve customer issues
• Assist in all areas of the branch

Skills

Customer service

Interpersonal skills

Retail banking experience

Education

High school diploma

Job description

Third Federal is seeking a high-performing customer service professional to join our Fort Myers Branch (5030 S Cleveland Ave, Fort Myers, FL 33907). This full-time, onsite role focuses on helping customers with banking transactions, opening depository accounts, and resolving issues in a friendly, family-oriented culture.

The ideal candidate has 6+ months of retail teller experience and excellent interpersonal skills.