Onsite Technical Program Support Engineer – Secret Clearance

Isys Technologies; Odenton (MD); On-site; USD 100,000 - 140,000; Full time

Job summary

I2X Technologies is seeking a Technical Program Support Engineer to support ongoing activities for a customer in Odenton, MD. This position is on-site and requires an active Secret clearance.

Responsibilities include coordinating with external teams, documenting outcomes, and developing training materials for mission partners. The role emphasizes working with DISA networks, ITIL service delivery concepts, and cross-functional teams, with a focus on system security and lifecycle support.

Qualifications

• BS in Engineering and 5-10 years of prior relevant experience.
• Experience performing requirements analysis
• Experience supporting cross-functional teams
• Self-starter with the ability to work independently and in a team environment
• Strong written and oral communication skills
• Strong customer relation skills

Responsibilities

• Synchronize and coordinate activities with external teams, providing evaluation and feedback on all coordination efforts.
• Coordinate work across internal and external stakeholder teams, documenting outcomes, assessing progress, and communicating feedback.
• Maintain active coordination with project stakeholders, tracking dependencies and incorporating evaluations and feedback into ongoing activities.
• Develop troubleshooting and support-system training for network administrators and operators.
• Create concise quick-start guides and training materials for mission partners and end users.
• Support formal change management activities and participate in applicable configuration control boards.
• Assess, prototype, and test emerging technologies for potential integration into the DISN environment and future capability enhancements.
• Plan and conduct verification and validation activities for the deployment, installation, and operational transition of network infrastructure and supporting enterprise tools.
• Identify opportunities to improve network performance and provide sound technical recommendations to the program engineering team.
• Research, assess, and validate emerging technologies for potential incorporation into program system capabilities.
• Conduct testing, verification, and validation activities supporting infrastructure deployment, installation, and transition into operational service.
• Administer and sustain laboratory components at DISA Fort Meade, including patching, baseline management, system maintenance, and lifecycle support.

Skills

Requirements analysis

Cross-functional collaboration

Independent work

Written and verbal communication

Customer relations

Education

BS in Engineering

Tools

ITIL concepts

NetOps concepts

Job description

I2X Technologies is seeking a Technical Program Support Engineer to support ongoing activities for a customer in Odenton, MD. This position is on-site and requires an active Secret clearance.

Responsibilities include coordinating with external teams, documenting outcomes, and developing training materials for mission partners. The role emphasizes working with DISA networks, ITIL service delivery concepts, and cross-functional teams, with a focus on system security and lifecycle support.