Onsite Tech Support Technician - Data Center Cabling

TEKsystems; Fallsington (Bucks County); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

TEKsystems is seeking an entry-level IT support professional for a contract-to-hire role in Fairless Hills, PA. The candidate will assist end users with technical issues, document incidents, and follow established procedures under supervision.

The position requires an associate's degree and 1–3 years of related experience, with the role operating fully onsite. Pay is $25 per hour, with standard benefits and a clear path to permanent employment.

Qualifications

• Associate's degree in a related area.
• 1-3 years of experience in the field.
• Knowledge of commonly-used concepts, practices, and procedures in IT support.
• Ability to follow SOPs and work under supervision.

Responsibilities

• Provides end-user support on a variety of issues via phone, email, or in person.
• Documents, tracks, and monitors problems to ensure timely resolution.
• Keeps records and utilizes ticketing/inventory systems as required.

Skills

Cabling

Excel

Education

Associate's degree

Job description

TEKsystems is seeking an entry-level IT support professional for a contract-to-hire role in Fairless Hills, PA. The candidate will assist end users with technical issues, document incidents, and follow established procedures under supervision.

The position requires an associate's degree and 1–3 years of related experience, with the role operating fully onsite. Pay is $25 per hour, with standard benefits and a clear path to permanent employment.