Onsite Tax Expert & Community Growth Lead

Intuit Careers; Scranton (Lackawanna County); On-site; USD 77,366,000 - 117,482,000; Full time

Job summary

Intuit seeks motivated individuals to join TurboTax as Local Service Experts in on-site locations across the United States. You’ll provide tax preparation, expert advice, and software support, serving both in-person and virtual clients.

You’ll drive local growth, build relationships, and coordinate with specialists to deliver end-to-end solutions. The role emphasizes community engagement, ongoing training, and a hands-on approach to clients’ financial pictures, including complex tax scenarios

Qualifications

• EA/CPA/Attorney with strong tax prep experience and knowledge of tax laws preferred.
• Active PTIN required to file taxes.
• 3+ years of paid experience filing 30+ federal/state individual returns using professional software.

Responsibilities

• Provide hands-on tax advice and complete preparation for TurboTax clients, including complex scenarios.
• Grow local client base through outreach, events, and referrals.
• Connect clients to bookkeeping, payroll, and advisory services within the Intuit ecosystem.

Skills

Tax expertise

Customer service

Communication skills

Entrepreneurial mindset

Bilingual (English/Spanish)

Education

EA/CPA/Attorney license

Tools

Tax prep software

CRM/sales tools

Job description

Intuit seeks motivated individuals to join TurboTax as Local Service Experts in on-site locations across the United States. You’ll provide tax preparation, expert advice, and software support, serving both in-person and virtual clients.

You’ll drive local growth, build relationships, and coordinate with specialists to deliver end-to-end solutions. The role emphasizes community engagement, ongoing training, and a hands-on approach to clients’ financial pictures, including complex tax scenarios