Onsite Systems Engineer - Endpoint & Infra (Amherst)

Automatic Data Processing, Inc.; Town of Amherst (NY); Presencial; USD 65.000 - 75.000; Jornada completa

Descripción de la vacante

defi SOLUTIONS in Amherst, NY is seeking a Systems Engineer to move endpoint and infrastructure responsibilities from Helpdesk to Platform Engineering. You will deploy endpoints, manage patching, handle hardware, and contribute to secure, standardized enterprise tech operations.

You will collaborate with IT, security, and developers across offices to ensure reliable, auditable systems. This onsite role requires strong communication and problem-solving in a fast-paced environment.

Formación

• Bachelor's degree in IT/CS or related field.
• 3+ years of endpoint deployment and management.
• Experience in infrastructure troubleshooting and best practices for end-user and data center environments.
• Acted as technical resource on projects, implementations, and escalations.
• Participated in audits and compliance reviews.
• Created and maintained documentation for network, servers and services.
• Developed process improvements and SOPs.
• Experience with MS O365.

Responsabilidades

• Assist transition of endpoint and infrastructure responsibilities from Helpdesk to Platform Engineering.
• Deploy endpoints and manage patching; handle hardware implementation and day-to-day operations.
• Collaborate with Helpdesk, admins, developers, security, and architects to maintain secure, standardized tech.
• Participate in incident calls, escalations, and on-call rotation.
• Maintain documentation for audits and compliance.

Conocimientos

Endpoint deployment

Infrastructure troubleshooting

Audits & compliance

Documentation

Educación

Bachelor's Degree in IT/CS/related

Herramientas

Intune

Azure

Active Directory

Descripción del empleo

defi SOLUTIONS in Amherst, NY is seeking a Systems Engineer to move endpoint and infrastructure responsibilities from Helpdesk to Platform Engineering. You will deploy endpoints, manage patching, handle hardware, and contribute to secure, standardized enterprise tech operations.

You will collaborate with IT, security, and developers across offices to ensure reliable, auditable systems. This onsite role requires strong communication and problem-solving in a fast-paced environment.