Onsite Systems Admin Lead – Tier 2

DataPerk; Birmingham (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

BCBS Health Insurance

Dental and Vision Plans

Short and Long-Term Disability

Life Insurance

Simple IRA Plan

Paid Holidays

Paid PTO

Job summary

DataPerk is seeking an experienced Systems Administrator – Tier 2 Team Lead to join our Birmingham, AL team. This role involves hands-on technical responsibilities, alongside leading a high-performing support team for one of our largest clients.

The ideal candidate will provide advanced troubleshooting, manage server and network systems, and cultivate a culture of excellence and accountability. We offer an excellent benefits package that underscores our culture of collaboration and continuous learning.

Qualifications

• Bachelor's degree or equivalent experience.
• Two or more IT certifications (e.g., MS-900, SC-900).
• Experience managing teams in a technical environment.

Responsibilities

• Lead a Tier 2 technical support team.
• Manage server and network systems on-site.
• Ensure service quality and client satisfaction.

Skills

Advanced troubleshooting

Team leadership

Cisco Networking

Windows Server OS

Network security

Education

Bachelor’s degree in a relevant field or equivalent experience

Tools

PowerShell

Ninja One

ESET

Job description

DataPerk is seeking an experienced Systems Administrator – Tier 2 Team Lead to join our Birmingham, AL team. This role involves hands-on technical responsibilities, alongside leading a high-performing support team for one of our largest clients.

The ideal candidate will provide advanced troubleshooting, manage server and network systems, and cultivate a culture of excellence and accountability. We offer an excellent benefits package that underscores our culture of collaboration and continuous learning.