Onsite Support Manager- Aviation Tooling

Rhinestahl Corporation; Lafayette (IN); On-site; USD 95,000 - 120,000; Full time

Job summary

RH Aero Systems seeks an Onsite Support Manager for aviation tooling to lead customer engagements at a Lafayette, IN site. You will supervise tooling evaluations, coordinate repairs and upgrades, and troubleshoot complex equipment while ensuring seamless communication with the customer and internal teams.

You will work cross-functionally to manage inventories, support tool modifications, and deliver hands-on technical support and training.

Qualifications

• Fluent in English (written and verbal).
• 5+ years of experience in tooling/support equipment, aviation maintenance, or field service within the aviation industry.
• Experience in tooling and equipment design, manufacturing, or production environments.
• Strong project/program management, presentation, and communication skills.
• Proficient in Microsoft Office (Excel, PowerPoint) and ERP systems.
• Highly organized with strong attention to detail and accuracy.
• Self-motivated with the ability to work independently.
• Ability to read and interpret technical drawings from an engineering perspective.
• Ability to understand aviation engine, aircraft, and procedural manuals.
• Hands-on experience with mechanical evaluation, troubleshooting, and repair of equipment.
• Physically capable of performing manual tasks for extended periods (up to 8 hours as needed).
• Ability to lift and carry up to 50 lbs.
• Willingness to travel within the assigned region and occasionally internationally to customer and RHAero’s locations.
• Ability to effectively engage with stakeholders across all levels of a customer organization.

Responsibilities

• Coordinate with cross-functional teams to manage projects and services in the assigned region.
• Assist in managing on-hand inventories, including customer-owned assets.
• Perform basic to mid-level troubleshooting, evaluations, testing, maintenance and repairs on tooling.
• Review tool drawings and identify modifications; manage logistics for modifications and repairs.
• Disassemble and reassemble tooling as needed for delivery to customers.
• Support supply chain development and monitoring activities.
• Oversee regional maintenance programs for tooling and equipment.

Skills

English fluency

Project management

Communication

Tools

Microsoft Office (Excel, PowerPoint)

ERP systems

Job description

Onsite Support Manager- Aviation Tooling

Hot Job

Lafayette, IN 47901

Description

RH Aero Systems is setting the standard for aviation support equipment and services. Through our industry-leading businesses – Rhinestahl and HYDRO Systems – we deliver capability across custom-designed Ground Support Equipment, OEM-licensed engine and airframe tooling, 26 global service centers and innovative engineered solutions for OEMs, MROs and Operators worldwide. RH Aero Systems’ global headquarters are in Mason, Ohio, USA, and Biberach, Germany. For further details visit RHAero.com.

JOB SUMMARY:

The Readiness Manager is a dynamic role which blends relationship management with technical expertise and hands‑on problem-solving and base out at Client Site in Lafayette, Indiana. Serving as a primary point of contact and operating daily within a customer’s engine MRO shop, the Readiness Manager is pivotal in delivering an exceptional tooling management experience. Primary responsibilities of this role include evaluation and inspection of tooling, submission and coordination for repairs and upgrade, troubleshooting tooling issues, providing tooling familiarization to technicians and ongoing inventorying, storing and retrieving of tooling and providing excellent onsite communications support

RESPONSIBILITIES:

• Working with cross functional teams, manage specific projects, products and services in assigned region
• Assist in managing on‑hand inventories (to include Rhinestahl and customer owned assets)
• Perform basic to mid‑level troubleshooting, evaluations, testing, maintenance and repairs on tooling and equipment
• Review tool drawings for design/manufacturing problem when an issue arises. Disassemble tooling and equipment, identify required modifications, manage logistics associated with modifications, repairs, tests, etc. then reassemble tool (as required) for delivery to the customer
• Participate in supply chain development and monitoring activities
• Monitor and support RHAero’s GE360 Foam cart maintenance and support program in region
• Support customer projects and equipment set up and familiarization trainings

TECHNICAL RESPONSIBILITIES:

• Support the Technical and Regional Customer Management teams
• Tooling & equipment on‑site project support
• Tooling & equipment OEM support
• Tooling & equipment support related to modifications, upgrades, repairs, calibrations, etc
• Troubleshooting tooling and equipment (electrical and hydromechanical)

Qualifications

QUALIFICATIONS AND EXPERIENCE:

• Fluent in English (written and verbal)
• 5+ years of experience in tooling/support equipment, aviation maintenance, or field service within the aviation industry (technical experience required)
• Experience in tooling and equipment design, manufacturing, or production environments
• Strong project/program management, presentation, and communication skills
• Proficient in Microsoft Office (Excel, PowerPoint) and ERP systems
• Highly organized with strong attention to detail and accuracy
• Self‑motivated with the ability to work independently
• Ability to read and interpret technical drawings from an engineering perspective
• Ability to understand aviation engine, aircraft, and procedural manuals
• Hands‑on experience with mechanical evaluation, troubleshooting, and repair of equipment
• Physically capable of performing manual tasks for extended periods (up to 8 hours as needed)
• Ability to lift and carry up to 50 lbs
• Willingness to travel within the assigned region and occasionally internationally to customer and RHAero’s locations
• Ability to effectively engage with stakeholders across all levels of a customer organization