Onsite Staffing Supervisor — Client Success Lead

SURGE Staffing; Portland (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bilingual Spanish/English

Job summary

Surge Staffing is seeking an Onsite Supervisor for the 2nd shift (2:00pm–10:30pm) to effectively meet the temporary help and training needs of a major Surge client, delivering high quality service. You will supervise temporaries and staff, maintain attendance, handle administrative tasks, process workers’ compensation claims, and reconcile invoices while developing strong client partnerships.

Spanish/English bilingual ability is a plus, and you must have excellent communication and

Qualifications

• High School diploma required
• Proven leadership/success in a previous managerial role
• Exceptional customer service skills and the ability to build/enhance successful business partnerships
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
• Must have great communication and customer service skills
• Must have administrative skills
• Experience in performing background checks, I 9, and E Verify
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

Responsibilities

• Match the skills of temporaries to customer needs
• Deliver high quality service to the customer and temporary employees
• Develops and retains business by providing outstanding customer service
• Performs a variety of administrative tasks
• Monitor attendance of employees
• Process and assist with Workers Compensation claims
• Reconcile invoices from all vendors
• Other duties as assigned
• Added benefit if you can speak, read, & write fluent Spanish and English

Skills

Leadership experience

Customer service

Administrative skills

Communication skills

Background checks (I-9 & E-Verify)

MS Office

Education

High School diploma

Tools

MS Word/Excel

Job description

Surge Staffing is seeking an Onsite Supervisor for the 2nd shift (2:00pm–10:30pm) to effectively meet the temporary help and training needs of a major Surge client, delivering high quality service. You will supervise temporaries and staff, maintain attendance, handle administrative tasks, process workers’ compensation claims, and reconcile invoices while developing strong client partnerships.

Spanish/English bilingual ability is a plus, and you must have excellent communication and