Onsite Senior Account Delivery Lead

Hewlett Packard Enterprise

Maryland

On-site

USD 93,000 - 214,000

Full time

14 days+
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Benefits offered by this job

Health & wellbeing benefits
Personal & professional development
Unconditional inclusion

Job summary

Hewlett Packard Enterprise (HPE) in Maryland is seeking a senior, on-site delivery expert for complex enterprise infrastructure support within federal programs. The role requires deep technical leadership, customer-facing service delivery, and a TS/SCI with poly clearance.

You will guide cross-functional teams and act as a trusted advisor to government accounts, delivering high-impact mission-critical solutions.

Qualifications

  • Bachelor's degree preferred or Associate in a technical field with 6–8 years of related experience.
  • Experience in customer-facing service delivery or technical account management is preferred.
  • Active U.S. Government TS/SCI with Polygraph security clearance required.
  • Experience with enterprise infrastructure environments including compute, storage, networking, AI/HPC or mission-critical systems.

Responsibilities

  • Operate multiple critical or high-risk technology areas/customer groups.
  • Mentor team members and consult with customers and vendors on complex issues.
  • Lead and deliver Mission Critical or project delivery teams for complex solutions.
  • Drive customer risk identification and mitigation to ensure successful outcomes.
  • Coordinate cross-functional activities across engineering, support, supply chain, and account teams.

Skills

Executive communication
Project management
ITIL certifications
Technical leadership
Enterprise infrastructure
Federal government experience

Education

Bachelor's degree in technical field

Tools

HPE support tools

Job description

Hewlett Packard Enterprise (HPE) in Maryland is seeking a senior, on-site delivery expert for complex enterprise infrastructure support within federal programs. The role requires deep technical leadership, customer-facing service delivery, and a TS/SCI with poly clearance.

You will guide cross-functional teams and act as a trusted advisor to government accounts, delivering high-impact mission-critical solutions.

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