Onsite Security Lead - Customer-Focused & Risk Mgmt

Creative Security Company; San Jose (CA); Hybrid; USD 47,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Employee Assistance Program

Job summary

Creative Security Company Inc. in San Jose, CA, is seeking a Corporate Security Specialist for on-site duties. The role emphasizes monitoring security systems, managing access, and maintaining strong relationships with staff and visitors.

The position requires leadership, high-pressure composure, and proactive security management. Responsibilities include enforcing security protocols, conducting site assessments, documenting incidents, and coordinating with the global security operations center.

Qualifications

• Must be authorized to work in the US.
• Valid BSIS Guard Card.
• Experience in high-touch customer service, security supervision, law enforcement, or a related field.
• Excellent communication, interpersonal, and problem-solving skills.
• Proven experience in building and cultivating strong relationships.
• Knowledge of security protocols, risk management, and compliance requirements.
• Ability to work independently and make informed decisions under pressure.
• Proficiency in using security management software and tools.
• Experience with Google Workspace, Slack, and other enterprise communication tools.
• Stand and/or Walk up to 8 hours a day
• No visible tattoos

Responsibilities

• Monitor security systems, including surveillance cameras, access control systems, and alarms, to detect and prevent unauthorized access.
• Manage access to the company’s offices by verifying the identity of individuals, issuing visitor badges and ensuring compliance with access control policies.
• Monitor and enforce compliance with security procedures, including the use of ID badges and adherence to visitor protocols.
• Develop and maintain strong relationships with employees, understanding their security needs and requirements.
• Greet and assist visitors, ensuring a positive and professional experience.
• Maintain appropriate levels of professionalism and discretion when interacting with high-profile guests and events.
• Address and resolve any security-related issues or concerns promptly.
• Provide guidance and support to employees regarding security procedures.
• Maintain a high level of visibility and approachability within the office.
• Implement and enforce Corporate Security’s security protocols and procedures.
• Conduct site assessments and recommend security improvements.
• Investigate and resolve incidents, ensuring appropriate documentation and reporting.
• Document all incidents that occur at the site in a timely and professional manner.
• Provide clear lines of communication and transparency with the Corporate Security team and global security operations center for security related issues.
• Maintain accurate and up-to-date records of all security activities and employee interactions.
• Respond to and manage security incidents, emergencies, and alarms through the global security operations center.
• Assist with investigations and follow-up on security breaches or incidents.
• Ensure compliance with company policies, all relevant laws, regulations, and industry standards.
• Identify and mitigate potential risks to clients and the company.

Skills

Customer service

Security supervision

Law enforcement

Relationship management

Communication

Problem solving

Education

Bachelor’s degree in Security Management

CPP certification

PSP certification

Tools

Google Workspace

Slack

Job description

Creative Security Company Inc. in San Jose, CA, is seeking a Corporate Security Specialist for on-site duties. The role emphasizes monitoring security systems, managing access, and maintaining strong relationships with staff and visitors.

The position requires leadership, high-pressure composure, and proactive security management. Responsibilities include enforcing security protocols, conducting site assessments, documenting incidents, and coordinating with the global security operations center.