Onsite Risk Manager: Insurance & Claims Lead

Everstory Partners; Florida; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

AD&D and STD Insurance

Tuition Reimbursement

401k with Company Match

Job summary

Everstory Partners is seeking a Risk Manager to lead the company’s insurance and claims program across cemetery, funeral home, and crematory operations. This onsite role in Altamonte Springs, FL, reports to the General Counsel and drives incident reporting, claim resolution, and risk-reduction initiatives.

The position requires 10+ years in claims or risk management, strong analytical and negotiation skills, and proficiency with Excel and claims platforms.

Qualifications

• Bachelor's degree or equivalent relevant professional experience.
• 10+ years in claims, commercial insurance, or risk management preferred.
• Experience managing complex and high-exposure claims across multiple lines of coverage.
• Knowledge of claims management, reserving, litigation oversight, settlement strategy, and claim resolution.
• Experience with claims analytics, loss trending, KPI development, and management reporting.
• Experience with insurance and claims issues in multi-location operations.
• Strong analytical, negotiation, organizational, and problem-solving skills.
• Experience leading insurance program renewal processes.
• Experience managing relationships with carriers, TPAs, brokers, counsel, and other claims professionals.

Responsibilities

• Oversee claims across general liability, workers’ compensation, automobile, and property.
• Establish and maintain clear procedures for reporting and escalating incidents; escalate serious matters to General Counsel.
• Coordinate early fact gathering and documentation of incidents; preserve evidence in consultation with legal.
• Develop and monitor claim action plans to drive timely resolution.
• Evaluate claim exposure, reserves, coverage, defense costs; follow up with adjusters, carriers, and counsel.
• Coordinate with internal and external legal teams on litigation strategy, settlements, and major claim developments.
• Partner with brokers, carriers, TPAs, adjusters, and other risk service providers; monitor claim handling and outcomes.
• Lead the annual insurance renewal process with cross-functional teams to secure information.
• Provide concise reporting on significant claims, trends, exposures, and recommended actions.
• Support acquisition due diligence by reviewing loss history and coverage requirements.

Skills

Claims management

Analytical skills

Negotiation

Problem solving

Communication skills

Excel proficiency

Multi-location experience

Education

Bachelor's degree or equivalent

Professional designation: ARM/CPCU/AIC

Tools

Excel

Claims management software

BI/data visualization tools

Job description

Everstory Partners is seeking a Risk Manager to lead the company’s insurance and claims program across cemetery, funeral home, and crematory operations. This onsite role in Altamonte Springs, FL, reports to the General Counsel and drives incident reporting, claim resolution, and risk-reduction initiatives.

The position requires 10+ years in claims or risk management, strong analytical and negotiation skills, and proficiency with Excel and claims platforms.