Onsite Revenue Examiner: Collections & Service

Transworld Systems Inc.; Augusta (ME); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Full benefits (Health, dental, 401K)

Comprehensive Paid Training

Flexible schedule

Supportive team environment

No weekend work

Competitive hourly pay

Job summary

Transworld Systems Inc. in Augusta, Maine is seeking Revenue Examiners to assist customers with payment plans and account resolution in partnership with Maine Revenue Service. This onsite role pays $30 per hour and is full-time, with benefits and training.

You will handle inbound/outbound calls and written communications, perform skip tracing, and ensure compliance with federal, state, and local laws as well as company policies. A degree or equivalent experience is required.

Qualifications

• Bachelor’s Degree or 4 years of equivalent education in accounting, tax collection, finance or related computer science.
• Strong analytical and detail-focused capabilities.
• Excellent written and verbal communication skills; confidential handling of information.

Responsibilities

• Communicate with consumers by phone and written correspondence to setup payment plans and resolve accounts.
• Maintain accurate account updates in computer files for each interaction.
• Perform skip tracing to locate consumer contact information.
• Stay compliant with applicable laws and TSI policies.
• Provide feedback and participate in process improvement initiatives.
• Handle additional duties as assigned by management.

Skills

Analytical skills

Attention to detail

Interpersonal communication

Written and oral communication

Independent prioritization

Proficient computer skills

Education

Bachelor’s degree or 4 years equivalent experience

Job description

Transworld Systems Inc. in Augusta, Maine is seeking Revenue Examiners to assist customers with payment plans and account resolution in partnership with Maine Revenue Service. This onsite role pays $30 per hour and is full-time, with benefits and training.

You will handle inbound/outbound calls and written communications, perform skip tracing, and ensure compliance with federal, state, and local laws as well as company policies. A degree or equivalent experience is required.