Onsite Representative Lead

Haas Group International, LLC; Wichita (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

8 Paid Holidays

Vacation

Sick Time

Parental Leave

Employee discount portal

Group Life Insurance

STD/LTD

401K with company match

Job summary

Incora is seeking an On-Site Representative Lead to represent the company at customer production sites, coordinating with customer representatives and on-site managers to effectively maintain and replenish customer supply locations.

You will monitor stock levels, resolve discrepancies, and expedite critical needs to support customer requirements. The role requires excellent communication, a continuous improvement mindset, and a commitment to Incora values and safety.

Qualifications

• High school graduate with proven customer service and interaction skills.
• Ability to deal tactfully with customers, internally and externally.
• Commitment to a safe and hazard-free workplace.

Responsibilities

• Represent Incora at customer production sites and coordinate with customer representatives and on-site managers.
• Monitor stock levels, resolve discrepancies, and maintain accurate inventory.
• Expedite critical needs in support of customer requirements.

Skills

Customer service

Communication skills

Interpersonal skills

Problem solving

Education

High school diploma

Job description

About Role

The On-Site Representative Lead is accountable for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations.

Key Activities

• Liaison to assist in monitoring stock levels,
• Resolving inventory and product discrepancies.
• Expediting critical needs in support of customer requirements.

About You

A High school graduate with proven customer service, and interaction skills, with direct customer contact with the ability to deal tactfully, confidently, and ethically with both internal and external customers demonstrated excellence and commitment to a safe and hazard-free workplace.

Fantastic communication skills, a continuous improvement mindset and the willingness to learn and grow.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

• Courage - Take ownership for issues and problems.
• Collaboration - Share knowledge and experience with others
• Commitment – Focus on ensuring internal and external customer expectations is met in a timely way.
• Community – We value our world and everyone who shares it.

What Incora can offer you

An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.

• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service.
• In addition, they will receive a separate amount of Sick Time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little help by offering a generous discount portal only available to Incora employees vs Perkspot.
• Employers paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers a 401K plan with company match.

Equal Opportunity Employer

“Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at [e-mail].

About Incora

Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical. With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.

We pride ourselves on offering:

• Industry-leading capabilities
• Innovative solutions
• Greater customer value
• Trusted supplier relationships
• Business growth and operational efficiency