Onsite Representative Lead

incora; Suisun City (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Salary & benefits

Incentive program

Paid holidays

Vacation & sick time

Parental leave

Employee discounts

Life insurance

401(k) match

Job summary

Incora is seeking an Onsite Representative Lead to represent the company at customer production sites, coordinating with customer representatives and on-site managers to maintain and replenish locations.

You will monitor stock levels, resolve inventory discrepancies, and expedite critical needs to meet customer requirements while upholding Incora's values and safety standards.

Qualifications

• High school graduation with customer service experience.
• Excellent communication skills and ability to interact tactfully with customers and internal teams.
• Commitment to safe and hazard-free workplace.

Responsibilities

• Liaison to assist in monitoring stock levels.
• Resolving inventory and product discrepancies.
• Expediting critical needs to support customer requirements.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma

Job description

Our Incora Story is really taking off - we'd love you to join us for the journey.

We are currently seeking an exceptional Onsite Representative Lead to join our team.

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

About Role:

The On-Site Representative Lead is accountable for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations.

Key Activities:

• Liaison to assist in monitoring stock levels,
• Resolving inventory and product discrepancies.
• Expediting critical needs in support of customer requirements.

About You:

A High school graduate with proven customer service, and interaction skills, with direct customer contact with the ability to deal tactfully, confidently, and ethically with both internal and external customers demonstrated excellence and commitment to a safe and hazard-free workplace.

Fantastic communication skills, a continuous improvement mindset and the willingness to learn and grow.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Courage - Take ownership for issues and problems.

Collaboration - Share knowledge and experience with others

Commitment - Focus on ensuring internal and external customer expectations is met in a timely way.

Community - We value our world and everyone who shares it.

What Incora can offer you :

• An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees. .
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little help by offering a generous discount portal only available to Incora employees vs Perkspot.
• Employers paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers a 401K plan with company match.
• Very importantly we want to be with you to help your career take off and become part of the Incora Story.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.

"Incora" is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at [e-mail] .