Onsite Repair Ops Supervisor - DFW, 4/10 Schedule

American Bankers Insurance Company of Florida; Irving (TX); On-site; USD 56,000 - 94,000; Full time

Job summary

Assurant is seeking a Repair Operations Supervisor for our DFW facility, onsite with a Monday-Thursday 6:00 AM–4:30 PM schedule. You will supervise, train, and coach staff while driving process improvements and coordinating new product introductions.

You will liaise across teams, ensure safety, and manage training matrices and performance reviews. Strong leadership, communication, and MS Office skills are essential.

Qualifications

• Must have HS Diploma or GED.
• Minimum of 3-years of experience with small electronics repair.
• Minimum of 3-years of experience in a leadership role within a fast-paced manufacturing/repair environment.
• Strong knowledge and abilities with MS Office (Word, Excel, PowerPoint).
• Experience in a warehouse, shipping, receiving or related environment.

Responsibilities

• Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
• Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them
• Drive process improvements and coordinate new product introductions
• Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives
• Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
• Manage the team training matrix to ensure accuracy and within compliance based on the individual’s assigned area
• Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics
• Drive engagement across area of responsibility and work with the team to foster a strong engage culture
• Work with the site leadership to assist in resolving problems and identifying process improvements
• Meet production financial standards by controlling and minimizing production expenses
• Monitor production performance and ensure all daily shift production reports are completed on time
• Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
• Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching at a minimum of once a month
• Performs other duties as assigned

Skills

Supervisory abilities

Detail oriented

MS Office proficiency

Leadership

Communication skills

Education

HS Diploma or GED

Associates Degree

Tools

Tableau

Job description

Assurant is seeking a Repair Operations Supervisor for our DFW facility, onsite with a Monday-Thursday 6:00 AM–4:30 PM schedule. You will supervise, train, and coach staff while driving process improvements and coordinating new product introductions.

You will liaise across teams, ensure safety, and manage training matrices and performance reviews. Strong leadership, communication, and MS Office skills are essential.