Onsite Receptionist & Office Coordinator

Aon plc; Burlington (VT); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Exclusive discount programs

Job summary

NFP in South Burlington, VT is seeking a friendly receptionist and office coordinator to support the Property & Casualty and Benefits teams. You will be the first point of contact for clients, visitors, employees, and vendors, and manage daily office operations with attention to detail. This onsite role runs Monday–Friday, 8:00 a.m.

to 5:00 p.m. and offers a competitive base salary of $47,000–$55,000, plus potential incentives.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication.
• Professional, courteous, and customer-focused demeanor.
• Ability to prioritize and manage multiple responsibilities.
• Ability to work independently with minimal supervision.
• Basic computer proficiency, including Microsoft Outlook and Microsoft Word.
• Ability to learn and work within the EPIC agency management system.

Responsibilities

• Greet clients and visitors and answer incoming department phone calls.
• Open, scan, and distribute daily mail; process checks and route them appropriately.
• Manage incoming and outgoing mail, postage, packages, courier requests, and deliveries.
• Order and maintain office supplies and assist with building-related needs.
• Maintain office phone lists, resource sheets, and other administrative materials.
• Print and mail client documents, including certificates of insurance and policies as needed.
• Document client conversations and phone calls in EPIC.
• Provide administrative support to the Property & Casualty and Benefits teams.
• Maintain an organized, professional office environment.
• Perform other duties as assigned.
• Commitment to culture requires a demonstration of professionalism, accountability, customer/client focus, and teamwork

Skills

Attention to detail

Organizational skills

Verbal and written communication

Customer-focused demeanor

Multitasking

Independent work

Microsoft Outlook

Microsoft Word

EPIC familiarity

Education

High school diploma or equivalent

Tools

EPIC

Job description

NFP in South Burlington, VT is seeking a friendly receptionist and office coordinator to support the Property & Casualty and Benefits teams. You will be the first point of contact for clients, visitors, employees, and vendors, and manage daily office operations with attention to detail. This onsite role runs Monday–Friday, 8:00 a.m.

to 5:00 p.m. and offers a competitive base salary of $47,000–$55,000, plus potential incentives.