Onsite Quality Liaison, Automotive Solutions

The TRIGO Group; Spartanburg (SC); On-site; USD 29,000 - 32,000; Full time

Job summary

TRIGO Quality Solution in Spartanburg, SC is seeking a Quality Resident Liaison/Representative to serve as the on-site customer contact, ensuring satisfaction through technical support and prompt issue resolution. This contract role requires strong communication and hands-on quality process knowledge.

Responsibilities include maintaining open site-to-customer communication, reporting on claims, supporting on-site repairs, audits, and continuous improvement initiatives while representing the

Qualifications

• Familiarity with TS-16949 quality system requirements.
• Proven problem-solving abilities in a manufacturing/quality context.
• Regular, predictable attendance is required.
• Availability for on-call support as needed.

Responsibilities

• Build strong relationships with customers at the plant level.
• Act as customer representative, addressing production issues and credibility.
• Maintain open communication between Intervention Site and customer; provide updates on claims.
• Coordinate on-site repairs/sorting with client approval and report status.
• Analyze and resolve site issues and inform plants for corrective actions.
• Support prototypes, pre-serial builds, launches and engineering changes.
• Report regularly to the partner team as defined by the supervisor.

Skills

Quality systems familiarity

Problem-solving

Attendance

On-call ability

Education

Engineering degree or equivalent experience

Job description

TRIGO Quality Solution in Spartanburg, SC is seeking a Quality Resident Liaison/Representative to serve as the on-site customer contact, ensuring satisfaction through technical support and prompt issue resolution. This contract role requires strong communication and hands-on quality process knowledge.

Responsibilities include maintaining open site-to-customer communication, reporting on claims, supporting on-site repairs, audits, and continuous improvement initiatives while representing the