Onsite QA Test Engineer Manual Testing & Triage (Austin)

Hire'in Solutions; Austin (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Hire'in Solutions is seeking a software triage tester for an all-onsite role in downtown Austin. You will perform manual testing on client products including smart glasses and VR headsets, as well as standard mobile devices, and document bugs in the ticketing system.

This role emphasizes meeting SLA deadlines and personal ticket quotas. You will review tickets, reproduce issues, and write up findings, working Monday to Friday, 9:00 AM to 6:00 PM at 300 W 6th St.

Qualifications

• Meet client quality standards and SLA deadlines
• Personal daily ticket quota
• Personal ticket processing time target
• Personal quality target
• Personal productivity target

Responsibilities

• Understand and utilize complex documentation
• Navigate the client ticketing system
• Review reported bugs
• Identify core issues

Job description

Hire'in Solutions is seeking a software triage tester for an all-onsite role in downtown Austin. You will perform manual testing on client products including smart glasses and VR headsets, as well as standard mobile devices, and document bugs in the ticketing system.

This role emphasizes meeting SLA deadlines and personal ticket quotas. You will review tickets, reproduce issues, and write up findings, working Monday to Friday, 9:00 AM to 6:00 PM at 300 W 6th St.