Onsite Property Manager - Resident Experience Lead

RAM Partners LLC; Decatur (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off (15 days)

9 holidays + 1 floating holiday

Medical, dental and vision insurance

401k with employer match

Company paid life insurance

Disability insurance

Job summary

RAM Partners LLC is hiring for a property management role focused on financial operations and day-to-day oversight of a multi-family community in Georgia. Responsibilities include rent collection, invoicing, delinquency management, and coordinating with maintenance to fulfill resident requests.

The onsite supervisor supports the Property Manager, ensures resident satisfaction, and upholds company standards while working a flexible schedule including weekends.

Qualifications

• High School Diploma or equivalent; college degree is a plus.
• Valid driver's license is required.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel).
• Industry software experience (YARDI, One Site, etc.).

Responsibilities

• Complete daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing deposits and financial reports.
• Review and submit invoices from vendors and service providers for payment.
• Review resident files and accounting records, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies.
• Process resident move outs by reviewing lease terms and notice requirements.
• Follow up on service requests with the maintenance team and ensure resident's requests have been completed.
• Generate interest - brag about your community's unique features and benefits – and highlight what sets it apart from the competition.
• Promote resident satisfaction by serving as a resource for residents to express their concerns and assist with resolution.
• Act as the onsite supervisor in the absence of the Property Manager

Skills

Verbal & written communication

Multitasking

Work authorization

Education

High School Diploma or equivalent

College degree is a plus

Tools

Microsoft Office (Word, Excel)

YARDI

OneSite

Job description

RAM Partners LLC is hiring for a property management role focused on financial operations and day-to-day oversight of a multi-family community in Georgia. Responsibilities include rent collection, invoicing, delinquency management, and coordinating with maintenance to fulfill resident requests.

The onsite supervisor supports the Property Manager, ensures resident satisfaction, and upholds company standards while working a flexible schedule including weekends.