Onsite Print Systems Technician

Experis Technology Group; North Las Vegas (NV); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending App

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

401(k), Plus Match

Weekly Pay

Job summary

Experis Technology Group, on behalf of a client in the printing and technology support industry, is seeking an Onsite Print Administrator in North Las Vegas, NV. The role supports the Service Delivery team within Operations, focusing on monitoring systems, installations, and end-user assistance to ensure high-quality service delivery.

The ideal candidate will have a High School Diploma or equivalent, 2-5 years of related experience, strong troubleshooting and customer service skills, and the

Qualifications

• Typically 2-5 years of related experience in maintenance, quality, or a similar field.
• Ability to troubleshoot hardware and software issues effectively.
• Strong communication skills and customer service orientation.
• Ability to work independently with minimal supervision and adhere to established protocols.

Responsibilities

• Monitor systems to detect performance issues and resolve technical problems on assigned hardware and software platforms/applications using established protocols.
• Conduct routine installations, configurations, and assemblies of systems/products in accordance with standard protocols.
• Assist end users with device functionality, including clearing paper jams and replacing consumables such as toner and paper.
• Coordinate with support teams and report customer satisfaction or dissatisfaction to relevant stakeholders.
• Maintain daily production goals, ensure high-quality service delivery, and support operational process improvements.

Job description

Experis Technology Group, on behalf of a client in the printing and technology support industry, is seeking an Onsite Print Administrator in North Las Vegas, NV. The role supports the Service Delivery team within Operations, focusing on monitoring systems, installations, and end-user assistance to ensure high-quality service delivery.

The ideal candidate will have a High School Diploma or equivalent, 2-5 years of related experience, strong troubleshooting and customer service skills, and the