Onsite Polish-Speaking Customer Experience Specialist

Consertus-US; Chicago (IL); On-site; USD 39,950 - 45,460; Part time

Benefits offered by this job

Company paid life and disability insurance

401k with match

Generous time off: 10 paid holidays and 15+ days PTO

Job summary

Consertus-US is seeking a Customer Service Representative in Chicago. This role involves guiding homeowners through the Residential Sound Insulation Program and providing exceptional customer support.

The ideal candidate will have a bachelor's degree or 3+ years of customer service experience, and fluency in Polish and English is essential. The position is on-site and located near Midway Airport.

Offering a competitive hourly rate of $29-33, generous time off, and various benefits including a 401k plan.

Qualifications

• Minimum of 3 years of related customer service experience.
• Demonstrated commitment to exceptional customer service.
• Fluency in Polish and English required.

Responsibilities

• Guide homeowners through all phases of the program.
• Attend homeowner briefings and assist with signing in.
• Prepare and enter participant information into a database.
• Conduct showroom tours for participants.

Skills

Exceptional customer service

Fluency in Polish

Proficiency with Microsoft Office Suite

Experience working with public entities

Education

Bachelor's degree

Tools

Microsoft Office Suite

Database software

Job description

Consertus-US is seeking a Customer Service Representative in Chicago. This role involves guiding homeowners through the Residential Sound Insulation Program and providing exceptional customer support.

The ideal candidate will have a bachelor's degree or 3+ years of customer service experience, and fluency in Polish and English is essential. The position is on-site and located near Midway Airport.

Offering a competitive hourly rate of $29-33, generous time off, and various benefits including a 401k plan.