Onsite Pharmacy Fulfillment Leader

Tractor Supply Company; Town of Florida (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Tractor Supply Company is seeking a Pharmacy Fulfillment Manager to lead the Miami fulfillment center's pharmacy operations, driving daily execution with a focus on accuracy, safety, and efficiency.

You will coach supervisors and technicians, manage staffing for forecasted demand, and partner with cross-functional teams to optimize workflow, technology adoption, and regulatory compliance.

Qualifications

• Active Pharmacy Technician registration/license in good standing.
• 5+ years in a pharmacy, fulfillment, or high-volume healthcare operations environment.
• 3+ years of people leadership experience with frontline teams and operational performance.
• Demonstrated experience managing workflows, staffing, productivity, quality, and service levels in a high-volume environment.
• Strong knowledge of pharmacy operations, prescription fulfillment, inventory controls, quality processes, and applicable regulations.
• Demonstrated ability to use operational data and KPIs to identify trends, diagnose root causes, and drive measurable improvement.

Responsibilities

• Own daily fulfillment execution, ensuring orders are processed accurately, safely, efficiently, and within established service expectations.
• Establish clear operating priorities, communicate expectations, and maintain accountability for department results across shifts and work areas.
• Coordinate staffing, workflow, and labor allocation based on volume, business priorities, service levels, and staffing availability.
• Ensure consistent adherence to SOPs, quality standards, pharmacy practice requirements, safety procedures, and company policies.
• Serve as the operational escalation point for complex fulfillment issues and coordinate timely resolution with the appropriate pharmacy, technology, customer service, or leadership partners.

Skills

Leadership

Communication

Coaching

Problem solving

Change management

Attention to detail

Decision making

Patient safety

Operational excellence

Physical stamina

Education

Active Pharmacy Technician registration/license

Tools

Pharmacy management systems

WMS

Order management systems

Job description

Tractor Supply Company is seeking a Pharmacy Fulfillment Manager to lead the Miami fulfillment center's pharmacy operations, driving daily execution with a focus on accuracy, safety, and efficiency.

You will coach supervisors and technicians, manage staffing for forecasted demand, and partner with cross-functional teams to optimize workflow, technology adoption, and regulatory compliance.