Onsite Pediatrics Ops Coordinator — Scheduling & Admin

Baylor College of Medicine; Houston (TX); On-site; USD 47,000 - 56,000; Full time

Job summary

Baylor College of Medicine in Houston seeks a Coordinator, Business Operations - Pediatrics to support day-to-day administrative needs of the division. The role requires strong organizational skills, attention to detail, and ability to manage multiple priorities in a dynamic environment.

The successful candidate will handle credentialing, scheduling, timekeeping, travel requests, and communications for faculty, staff, trainees, and external stakeholders, with onsite work Monday–Friday.

Qualifications

• High School diploma or GED required.
• Two years of relevant experience required.

Responsibilities

• Provides administrative support to faculty, including credentialing activities, faculty reappointments, and CV updates.
• Prepares and distributes professional correspondence, memoranda, reports, presentations, and spreadsheets.
• Serves as a resource for faculty, staff, trainees, and external stakeholders regarding administrative processes.
• Processes travel requests and expense reimbursements through Concur in accordance with Baylor College of Medicine and division policies.
• Supports the Department Administrator with timekeeping activities, monthly reconciliation processes, and other financial or administrative tasks as assigned.
• Coordinates the creation, maintenance, and distribution of on-call schedules and monthly provider and trainee rotation calendars.
• Serves as the primary point of contact for escalated scheduling and rotation issues, investigating concerns and recommending appropriate resolutions.
• Manages and maintain QGenda scheduling systems to ensure accuracy, compliance, and operational efficiency.
• Acts as a subject matter expert for Qgenda and participate in the development, implementation, and continuous improvement of related policies and procedures.
• Manages the Division's Clinical Observer Program, ensuring compliance with institutional requirements and policies.
• Advises faculty and observers regarding program guidelines, documentation requirements, and approval processes.
• Maintain tracking systems and records for all observer rotations and program participation.
• Assists with special projects, strategic initiatives, meetings, and divisional events.
• Coordinates logistics, timelines, materials, and communications for assigned projects and activities.
• Supports leadership with project implementation and follow-through on operational initiatives.
• Demonstrates flexibility in supporting evolving departmental and divisional priorities.

Skills

Strong organizational skills

Time management

Independent work

Multitasking

Education

High School diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Baylor College of Medicine in Houston seeks a Coordinator, Business Operations - Pediatrics to support day-to-day administrative needs of the division. The role requires strong organizational skills, attention to detail, and ability to manage multiple priorities in a dynamic environment.

The successful candidate will handle credentialing, scheduling, timekeeping, travel requests, and communications for faculty, staff, trainees, and external stakeholders, with onsite work Monday–Friday.