Onsite PDC Tech — Healthcare Device Prep & Config

Pittsburgh Tomorrow; Murrysville (Westmoreland County); On-site; USD 55,000 - 75,000; Full time

Job summary

Pittsburgh Tomorrow is seeking a PDC Technician to prepare IntelliVue patient monitors at the Pre-Delivery Center in Murrysville/Export, PA. Responsibilities include loading software, applying configurations, documenting in ServiceMax, and repacking for shipment.

The role emphasizes quality, attention to detail, and adherence to work instructions, with potential deployment to HPM tasks when needed. Onsite, steady daytime schedule.

Qualifications

• High school diploma or equivalent; technical, engineering, medical, or science qualification preferred.
• 3+ years of combined technical and customer-service experience, preferably in healthcare.
• Hands-on experience with equipment configuration, software loading, basic troubleshooting, and documentation.
• Basic knowledge of networking (wireless, routing/switching, servers).
• Strong computer skills and accurate data entry in work-order or ERP systems.
• Able to follow detailed work instructions exactly and work under close supervision.
• Valid driver's license and driving record compliant with the Clients Fleet Policy.

Responsibilities

• Receive and validate work orders and identify the devices to be processed.
• Unpack and stage devices, record serial numbers for traceability, and connect power and network.
• Power on devices and use approved support tools to confirm communication and device identity.
• Load required software, purchased options, and approved configurations (clinical and customer-specific configurations in later phases).
• Verify the setup, apply the required labels, and complete checklists and records.
• Power down, repack, and prepare devices for shipment to downstream fulfillment.
• Record work, time, serial and completion details, and exceptions in ServiceMax, and move work orders to the correct completion status.
• Do basic troubleshooting and elevate issues to the Working Lead.
• Record rework and its causes to support first-pass yield tracking.
• Keep the work area safe and organized and follow Clients quality and handling standards.
• Backup Technician: cover absences and volume surges, and support Clients HPM installation, deployment, or cabling projects when assigned.

Skills

Technical experience

Healthcare experience

Documentation

Data entry

Networking basics

Attention to detail

Education

High school diploma

Biomedical/technical qualification

Tools

ServiceMax

ERP systems

Job description

Pittsburgh Tomorrow is seeking a PDC Technician to prepare IntelliVue patient monitors at the Pre-Delivery Center in Murrysville/Export, PA. Responsibilities include loading software, applying configurations, documenting in ServiceMax, and repacking for shipment.

The role emphasizes quality, attention to detail, and adherence to work instructions, with potential deployment to HPM tasks when needed. Onsite, steady daytime schedule.