Onsite PC Technician – Hardware Refresh Specialist

TEKsystems; Bellevue (WA); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance (Voluntary)

Short and long-term disability

Health Spending Account (HSA)

PTO / Vacation / Sick Leave

Job summary

TEKsystems is seeking two Contract PC Technicians for on-site hardware refresh and memory upgrade projects in Bellevue/Bothell, WA. One role focuses on hardware refresh, imaging, data migration and deployments; the other on RAM upgrades, disassembly and reassembly.

The positions require Tier 2 hardware/software support, strong hardware troubleshooting, and collaboration with IT teams. This hybrid, contract role offers pay $23–$26/hr and an anticipated close date of Oct 8, 2026.

Responsibilities

• Tier 2 Hardware and software support for remote and internal employees through remote access, phone or desk side visit
• Tier 1/Tier 2 Hardware and software support for lab computers
• Create work orders in a help desk system, dispatch work orders to other support technicians and IT groups
• Assess and elevate serious or unusual problems to the appropriate IT group for resolution
• Windows 10 and 11 Support in a network environment
• Diagnose and support hardware failures, operating system, application issues and network connectivity
• Provide work order status reports and metrics to management
• Monitor help desk workload and prioritize work orders effectively
• Develop, test and implement solutions to problems detected during troubleshooting
• Assess training needs and develop new training or self-help materials
• Manage user accounts and phone accounts
• Follow standard operating procedures, create and revise documentation as needed
• Mobile device support including set up, deployment and support
• Update inventory records for end users, hardware and software
• Monitor, diagnose, repair and run preventative maintenance on computers
• Provide in depth customer training and training materials
• Hardware and software ordering
• Working with other team member on projects
• Ordering computing peripherals
• Working with vendors

Job description

TEKsystems is seeking two Contract PC Technicians for on-site hardware refresh and memory upgrade projects in Bellevue/Bothell, WA. One role focuses on hardware refresh, imaging, data migration and deployments; the other on RAM upgrades, disassembly and reassembly.

The positions require Tier 2 hardware/software support, strong hardware troubleshooting, and collaboration with IT teams. This hybrid, contract role offers pay $23–$26/hr and an anticipated close date of Oct 8, 2026.