Onsite Payment Posting Specialist: 95%+ Accuracy & Training

UnitedHealth Group; Cuyahoga Falls (OH); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Benefits package

401k contributions

Incentive programs

Equity stock purchase

Job summary

Unity Health Network, part of the Optum family, is seeking a Payment Applications Specialist to join our team in Cuyahoga Falls, OH. The role focuses on patient accounts, accurate payment posting, and denial management, under supervision of the Supervisor, Patient Financial Services.

The position is full-time, onsite, with 8-hour shifts 8:00 am–5:00 pm, Monday–Friday, and occasional overtime may be required. Training up to 12 weeks will be provided and benefits are offered.

Qualifications

• High School Diploma / GED OR equivalent work experience.
• Must be 18 years of age OR older.
• 1+ years of payment posting experience, including billing in a physician office or billing company environment.
• General clerical skills.
• Experience with Computers and Windows based programs.
• Proficiency with keyboard and 10 key adding machine.
• Must reside within 15 - 25 miles of Cuyahoga Falls, Ohio.
• Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime

Responsibilities

• Posts patient and insurance payments to the correct account within the prescribed timeframe with a 95% or higher accuracy rate.
• Analyzes and follows up on accounts where underpayments or non-payments have occurred.
• Analyzes and resolves accounts on which overpayments have occurred; processes paperwork if needed so refund is issued to appropriate denials.
• Responds to patient, physician and insurance company inquiries regarding various accounts.
• Maintains working knowledge of industry rules, regulations, policies and laws, including but not limited to: Ohio Prompt Pay, HIPAA, CMS and Medicaid guidelines.

Skills

Payment posting experience

1+ years experience

Education

High School Diploma / GED

Tools

Windows based programs

10 key adding machine

Job description

Unity Health Network, part of the Optum family, is seeking a Payment Applications Specialist to join our team in Cuyahoga Falls, OH. The role focuses on patient accounts, accurate payment posting, and denial management, under supervision of the Supervisor, Patient Financial Services.

The position is full-time, onsite, with 8-hour shifts 8:00 am–5:00 pm, Monday–Friday, and occasional overtime may be required. Training up to 12 weeks will be provided and benefits are offered.