Onsite_Payment Analyst – Payments Operations @ Cincinnati, OH

Themesoft Inc; Cincinnati (OH); On-site; USD 34,000 - 55,000; Full time

Job summary

The Onsite Payment Analyst – Payments Operations at Themesoft Inc in Cincinnati, OH, demands hands-on expertise with SWIFT payments, investigations, reconciliations, and coordination with banking partners. This 6–12+ month contract role emphasizes accuracy, timely resolution, and regulatory compliance.

You will collaborate with Operations, Treasury, Settlements, Compliance, and Customer Service to resolve payment issues, monitor queues to meet SLA targets, and generate MIS/KPI reports while

Qualifications

• 2–4 years in Payments or Banking Operations.
• Experience with SWIFT MT103/202/110/199/299.
• Ability to perform payment investigations and Nostro reconciliations.
• Familiarity with cross-border payments and correspondent banking.
• Proficient in MS Excel and reporting tools; strong communication.

Responsibilities

• Investigate SWIFT payment inquiries involving MT103, MT202, MT110, MT199, MT299 and related messages.
• Perform end-to-end payment investigations and identify root causes.
• Communicate with correspondent/external banks through SWIFT and client systems.
• Follow up on payment confirmations, recalls, beneficiary information, and transaction resolution.
• Coordinate with Operations, Treasury, Settlements, Compliance, and Customer Service teams.
• Perform Nostro account reconciliations and clear outstanding debit/credit entries.
• Monitor payment queues and investigation cases against SLA, quality, and productivity targets.
• Ensure compliance with operational controls, risk frameworks, and regulatory requirements.
• Prepare MIS/KPI reports and maintain accurate investigation documentation.
• Identify process improvements to enhance efficiency and reduce operational risk.

Skills

Payments Ops

SWIFT MTs

Payment Investigations

Nostro Reconciliation

Cross-Border Payments

Correspondent Banking

Funds Recall

Clearing & Settlement

Wire Transfers

Analytical Skills

Excel/Outlook

Communication

Tools

Excel

Outlook

Reporting Tools

Job description

Onsite_Payment Analyst – Payments Operations @ Cincinnati, OH

Job Id : OOJ - 27231

Posted Date : 09/23/2026

Experience : 2-4

Job Type : Contractual

Location : CINCINNATI

Overview

Location: Cincinnati, OH

Work Arrangement: 100% Onsite – 5 Days/Week

Contract

6-12+ months

Experience: 2–4 Years

Role Summary

Seeking a detail-oriented Payment Analyst / Payment Investigations Analyst with hands‑on experience in SWIFT payments, payment investigations, reconciliations, and correspondent banking operations. The role will handle payment exceptions, investigations, Nostro reconciliations, and coordination with internal and external banking partners.

Key Responsibilities

• Investigate SWIFT payment inquiries involving MT103, MT202, MT110, MT199, MT299 and related messages.
• Perform end-to-end payment investigations and identify root causes.
• Communicate with correspondent/external banks through SWIFT and client systems.
• Follow up on payment confirmations, recalls, beneficiary information, and transaction resolution.
• Coordinate with Operations, Treasury, Settlements, Compliance, and Customer Service teams.
• Perform Nostro account reconciliations and clear outstanding debit/credit entries.
• Monitor payment queues and investigation cases against SLA, quality, and productivity targets.
• Ensure compliance with operational controls, risk frameworks, and regulatory requirements.
• Prepare MIS/KPI reports and maintain accurate investigation documentation.
• Identify process improvements to enhance efficiency and reduce operational risk.

Required Skills

• 2+ years Payments / Banking Operations
• SWIFT Messaging: MT103, MT202, MT110, MT199, MT299
• Payment Investigations
• Nostro Reconciliation
• International / Cross-Border Payments
• Correspondent Banking
• Funds Recall
• Clearing & Settlement
• Wire Transfer Processing
• Strong analytical and problem-solving skills
• Excel, Outlook, and reporting tools
• Excellent written and verbal communication

Preferred

• Global payment operations
• Treasury / wire transfer operations
• Banking regulations and risk controls
• KPI/MIS reporting and operational dashboards
• Client-facing payment support

Work Authorization

Applicants must be legally authorized to work in the United States.

Equal Employment Opportunity

[Themesoft Inc] is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.