Onsite Patient Services Coordinator – Fertility Clinic

Pinnacle Fertility; Seattle (WA); On-site; USD 29,000 - 55,000; Full time

Benefits offered by this job

Healthcare

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Retirement savings plan

Job summary

Pinnacle Fertility is seeking a Patient Service Representative to provide essential administrative and scheduling support for fertility patients. You will be the first point of contact, ensuring a welcoming experience and coordinating with a multidisciplinary team to deliver outstanding care.

The role is full-time and onsite at Pinnacle Fertility – Washington, primarily in Seattle, with a 7:00 AM – 4:00 PM schedule. Travel between Bellevue, Kirkland, and Everett clinics is required as needed.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in a medical office, customer service, or front desk role.
• Strong communication, organizational, and multitasking skills.
• Proficiency with electronic medical records (EMR) and basic computer skills.
• Must be flexible and available to travel to other satellite clinic locations and provide coverage on holidays and weekends as needed.

Responsibilities

• Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
• Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
• Maintain accurate patient records, process billing information, and collect copays.
• Ensure the reception area is clean, organized, and welcoming for all visitors.
• Floating and traveling between clinic locations in Bellevue, Kirkland, and Everett as needed.
• Assist with additional projects and administrative duties as assigned.

Skills

Communication

Organization

Multitasking

EMR proficiency

Basic computer skills

Travel flexibility

Education

High school diploma

Tools

EMR software

Billing software

Job description

Pinnacle Fertility is seeking a Patient Service Representative to provide essential administrative and scheduling support for fertility patients. You will be the first point of contact, ensuring a welcoming experience and coordinating with a multidisciplinary team to deliver outstanding care.

The role is full-time and onsite at Pinnacle Fertility – Washington, primarily in Seattle, with a 7:00 AM – 4:00 PM schedule. Travel between Bellevue, Kirkland, and Everett clinics is required as needed.