Onsite Patient Financial Counselor

Ensemble Health Partners; Chillicothe (OH); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners in Chillicothe, OH is seeking a Financial Counseling Specialist to help patients understand and manage healthcare financial obligations. The role focuses on reviewing benefits, estimating patient liabilities, and arranging payments while ensuring compliance with policies.

This onsite position requires proactive communication with patients during their stay, assessing insurance eligibility and charity options, and performing pre-registration tasks to capture accurate

Qualifications

• High School Diploma or GED required.
• CRCR certification required within 6 months of hire.
• 1+ year of customer service experience.
• Interest in innovation including AI to improve processes.

Responsibilities

• Assist patients in understanding and managing their financial obligations for healthcare services.
• Review benefits, estimate patient liabilities, and facilitate payment arrangements.
• Assess patient insurance eligibility and determine balance responsibility.
• Perform pre-registration and registration tasks for service dates.
• Document accounts and follow up on missed collection opportunities.

Skills

Customer service

Communication

Problem solving

Inquisitive mindset

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners in Chillicothe, OH is seeking a Financial Counseling Specialist to help patients understand and manage healthcare financial obligations. The role focuses on reviewing benefits, estimating patient liabilities, and arranging payments while ensuring compliance with policies.

This onsite position requires proactive communication with patients during their stay, assessing insurance eligibility and charity options, and performing pre-registration tasks to capture accurate