Onsite Patient Financial Advocate - Behavioral Health

Summit BHC; Raleigh (NC); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Raleigh Oaks Behavioral Health, part of Summit BHC, seeks a Patient Account Representative to manage financial assessments, verify benefits, and coordinate payments for patients at Garner, NC. The role focuses on upfront collections, benefit verification, and ensuring accurate liability calculations within a hospital setting.

The successful candidate will have 2+ years in admissions/collections, experience with hospital billing systems, and strong communication skills to educate patients on

Formación

• High school diploma or equivalent required.
• Two or more years’ admissions, collections experience and verifications in a hospital setting required.
• Experience with online Admission/Billing systems desirable.

Responsabilidades

• Verifies benefits on each admission and documents patient billing obligations.
• Provides financial counseling to patients and families about private pay, co-pays and deductibles.
• Collects data and compiles reports on upfront collection data.
• Responds to insurance benefit verification requests to facilitate admission.
• Documents benefit and eligibility information accurately and communicates with staff.
• Determines third party and self-pay liability and analyzes expected length of stay and program costs.
• Prepares written out-of-pocket estimates and discusses with patients or families.
• Ensures patients are financially secured by discharge.
• Gathers data and initiates time-sensitive collection actions to secure payment.
• Monitors daily productivity and manages patient accounting system.

Conocimientos

Financial counseling

Collections

Admission/Billing knowledge

Educación

High school diploma or equivalent

Herramientas

Online Admission/Billing system

Descripción del empleo

Raleigh Oaks Behavioral Health, part of Summit BHC, seeks a Patient Account Representative to manage financial assessments, verify benefits, and coordinate payments for patients at Garner, NC. The role focuses on upfront collections, benefit verification, and ensuring accurate liability calculations within a hospital setting.

The successful candidate will have 2+ years in admissions/collections, experience with hospital billing systems, and strong communication skills to educate patients on